eMarketer published a Sophia Mind study on Latin women media habits and decision-making and the study concludes that online buzz has a higher importance than ads when it comes to taking decisions.

I wonder why anyone would think that the online world works differently than the offline? When did anyone say that they trusted print ads more than word-of-mouth advice from peers? Never…

And word-of-mouth in multicultural communities is stronger than in non-ethnic ones.

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Multicultural advertising agency GlobalHue sees a blurring of ethnic boundaries in a more culturally diverse USA. Read more here.

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I got to hand it Joe Castro at Zubi Nation Blog – he’s got a valid point on the transition being made by traditional ad agencies that in the past have argued that “using general media is sufficient to reach Hispanic audiences” but that recently have started up their own Hispanic divisions.

Source: Zubi Nation

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One marketing activity very commonly used when starting to reach out to multicultural audiences is sampling. Not much have been written on the subject of sampling to multicultural groups but Mediapost has a good summary on best practices when sampling to Hispanics. Read more here.

Source: Mediapost

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New numbers from eMarketer showing the increased internet penetration among US ethnic population 2008-2014.

Source: eMarketer

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If you only read one piece on multicultural marketing in 2010 then we recommend reading “Cents and Sensibility: Why Marketing To Multicultural Consumers Requires a Subtle Touch” from Knowledge @ Wharton.

Companies in the middle of creating a multicultural marketing message often finds themselves discussing culture and how much or little cultural relevance the ad, leaflet or landing page needs to have for maximum impact on a prospective ethnic  customer. Too much of it can scare the target customer away and be seen as very stereotypical, too little can cause the ad to be too vague and creating no end action at all. Some recent studies are emphasizing the need to rediscover the traditional targeting criteria (age, household size, life phase etc) but culture is of course at the core when creating a multicultural marketing campaign.

At Ad Sheik we consider multicultural marketing efficient for foreign-born people and their children. Grand children to immigrants (sometime referred to as 3rd generation immigrants) have, according to our experience, very little of the cultural baggage left that their grandfathers have. Then it’s a matter of a subculture or an urban culture that marketers need to look at but from the perspective of the new country, not the home country of the grandfathers. Compare it to someone moving from a small city to a much bigger one, their kids will be accustomed to the new city but might have memories from the parent’s old city. The grand children will not have much memories of the original city at all and won’t respond to brand messages referring to this at all.

So how would you go about to create the best possible message when marketing to a multicultural customer group when they clearly have different mind sets and expectations of a company? Marketing professors from Wharton University in the US and the Erasmus University Rotterdam School of Management in the Netherlands teamed up to conduct a three-part study on culture as an impact on marketing messaging to multicultural groups in the Netherlands. The result of the studies showed, among many things, that using stereotypical cultural imagery and visual cues in the ads can hurt your brand if using it too overtly to 2nd generation immigrants.

  • The research showed that 1st generation (foreign-born) immigrants were less sensitive to ethnic imagery and cultural cues in the message.
  • 2nd generation immigrants were more sensitive to “incongruous cultural marketing messages” ie. when a Caucasian ad spokesperson has center stage with ethnic cues and vice versa.
  • Another conclusion from the researchers was that a person from a mixed background can have two reactions to the same message, depending on the packaging or presentation.
  • Duality is important in the mind of the multicultural consumer. 2 identities with 2 cultures in a varying degree (se chart below). Companies need to have this duality in mind when looking at the message being promoted. Based on this dual identity we can create a chart as the one below, highlighting the importance of cultural relevancy in the early phases of immigration which, with time, diminishes as the new culture will influence the identity of the person.

So what’s our take away from all this?

  1. Don’t oversimplify when targeting multicultural consumers.
  2. Do research and then do it again to find out the sweet spot of the increasingly important 2nd generation immigrant group as creating a specific message for that groups is trickier.
  3. When looking at targeting 2nd generation immigrants, separate the cultural (ethnic) identity from the mainstream identity.
  4. Calibrate the ad so the dominant identity comes out on top in the overall message.
  5. Remember that subtlety is key.

Source: Cents and Sensibility: Why Marketing to Multicultural Consumers Requires a Subtle Touch

Brand Week

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Not that much research is available about what language to use for effective online conversion. Portada tells about results from studies made by Yahoo! and Omni Direct on what language has proven more effective for Hispanic online sales. Read more..

Source: Portada

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Google has added several new data sets to its Google Public Data Explorer and one of them is OECD Factbook 2009 and the subset “Percentage Foreign-born Population by country“. For a multicultural marketer this is a hygiene factor importantíssimo and comes in handy when senior management asks you where to target your multicultural marketing efforts.

Source: Google Public Data Explorer

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At Ad Sheik we often use Facebook in our client’s multicultural media campaigns due to the ease of use and the reach when it comes to finding ethnic communities across European markets. We’ve seen the ethnic communities usage of Facebook soar the last months and this development is set to continue for quite a while.

Adding to the mix of reasons why multicultural audiences would log onto Facebook is the fact that Buxter, a ClickandBuy product, has launched a Facebook app where you can send money in sums up to USD 68 and EUR 50 to your friends. Considering the fact that many times remittances are sent in small sums this service could work. I know which app I will target for our upcoming social media multicultural activities.

Source: Pete Cashmore @ CNN & Telegraph

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Want to see an actual example of where customer put pressure on global companies?
I’m a sneaker fan and being that includes that I own a couple (too many?) Puma shoes. Recently a Facebook group has started putting pressure on Puma to launch a US Spanish-speaking site as the curent one does not have the Spanish language.

Instead the site is in English, German and French which is normal for global sites but for a US site it’s just plain weird. Considering we are talking about a soon-to-be 50 million US Hispanic target market the Puma online manager shuld have a pretty easy case to pitch for the Puma people in charge.

Will be interesting to follow if the group gets more members – today it has 610 members. If they continue to produce hilarious videos I’m pretty sure they’ll suceed.

Source: Facebook group “PUMA – Un millón de amigos para que PUMA nos hable en español.

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The annual Hispanic Retail 360 Summit is a real gold mine if you’re after Hispanic market data and the last 2 year’s conferences has been providing the ethnic marketing industry with some insightful presentations on Hispanic consumer behavior and composition from retail companies and marketers.

From the 2008 summit in Miami we’ll highlight slides and data from two presentations, “Honey, We Acculturated the Kids! : The Influence of Household Composition on Buying Behavior” (PDF) by Doug Anderson and Michelle Zweig looking at Hispanic household compositions from The Nielsen Company and “Marketing to the Hispanic Generational Crossover” from Isabel Valdés, Isabel Valdés Consulting, focusing on strategies and tactics when approaching the Hispanic group.

Time in the US

Linguistic Ability Hispanic Households

Linguistic Ability Inc Kids

Shopping Trips Per Immigrant

Shopping Bheavior -Top 10 Retail Choices

Country Of Origin

Hispanics by age

Hispanic generation crossover

Hispanic communityHispanic Sweet Spot

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To attract advertisers, Univision will put more of its shows on the web and improve search – Univision is planning to put more of its own TV shows online, hear pitches from outside content producers and add search-engine index Truveo to its website to help users find more Spanish-language video, according to Ad Age. Univision’s best source of Spanish-language video are the popular novelas and other shows created by its main program supplier, Mexican media giant Grupo Televisa.
The appeal of Televisa video is clear in the numbers tracked by TubeMogul, an online-video-analytics company, which ranks Univision as the most-pirated network on YouTube, thanks to heavy downloads of Televisa’s novelas. Until now, Univision hasn’t had much incentive to issue take-down notices, as other networks do, to keep pirated videos off YouTube.
Univision is producing its own web-only novela, called “Vidas Cruzadas” (“Crossed Lives”), with sponsorship and in-show integration from McDonald’s, State Farm and L’Oreal. The 15-episode show features Kate del Castillo as a woman who tires of waiting to meet the right man and decides to have a child on her own. For the first time, Univision, which insists even its ads be in Spanish, is offering an English-subtitles option.
Each of the three episodes a week starts with a sponsor’s pre-roll ad, such as a L’Oréal spot starring Ms. del Castillo, who is also the company’s new face. The first episode opens with a pack shot of a L’Oreal hair-coloring product, which Ms. Castillo and her mom have just used and are raving about. Much of the second episode is set at a child-filled McDonald’s, to convey how much her character longs for a child and to provide plenty of shots of the McCafe coffee she orders.
Source: Ad Age

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Missed this one – Yahoo has announced it is to acquire Maktoob.com, the leading online community in the Arab world with more than 16.5 million unique users. This also means that Yahoo will acquire control of the original Arabic search engine – Al Araby.com. in their release, Yahoo gives various statistics justifying the acquisition. What they don’t say is that Yahoo has also been relatively successful in the region – but didn’t have an operational advertising platform in that part of the world.

The Africa-Middle East region is one of the very fastest growing regions for internet use and with 300 million speakers, Arabic is a very important language looking forwards into the future. Google has also been very keen to capture the Arabic world. While Internet usage in the Middle East has grown more than tenfold since 2000, most markets are still in the early stages of adoption. According to the World Bank, there are more than 320 million Arabic speakers worldwide, while less than one per cent of all online content is in Arabic.
Spending on online advertising is expected to grow by 35 – 40 percent this year in the region, according to Madar Research.

Source: Maktoob Business via Multilingual Search

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Suite101Suite101 Media Inc. announced the release of the Spanish version of their English-speaking article site Suite101.net. The site is open to writers from all over the world: experts on a specific subject or professional area, journalists, non-fiction writers, bloggers, journalism students, writing enthusiasts or hobbyists who have something to share. All may publish their articles under one condition- the quality of content which is subject to screening and review by a team of editors in Spain, the U.S. and Latin America. Suite101.net targets the Spanish-speaking community worldwide and is based in Madrid, with correspondents in Buenos Aires, Caracas, Mexico and Miami. It aims to reach the world’s entire Spanish-speaking community of 420 million people.

The company’s original approach (Suite101.com) has allowed it to publish more than 200,000 articles and has attracted 17 million unique visitors per month all over the world. If your market is Hispanic, it could be worthwhile to check out future advertising opportunities on this network.

Source: Hispanic PR Wire

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NordtromNow that Ramadan has passed and the festivities during Eid is over, take some time and read how Western retailers and designers are beginning to market directly to Muslim women.

Full article at Slate.com.

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Germany has the biggest ethnic population in Europe and for the growing Muslim population in Germany, there is a growing demand for products that are halal certified.
German and European suppliers are increasingly flooding the German market with halal products, as is evident, for example, with the proliferating stocks of halal products that are visible in the shelves of German supermarkets. “Only a few years back, it was very rare, if at all, to see halal products in a German supermarket. There was some misconception about the term halal that was nebulously associated with religious fanaticism. “However, that misconception is gradually being replaced by a healthy sense of appreciation as many supermarkets are trying to court Muslims with halal products,” says Armin Bollig, a consumer behaviour researcher in Frankfurt.

With over three million Muslims – and the trend shows further growth in demographics – German food manufacturers are discovering an attractive market by offering products that conform to the sentiments of Germany’s fastest growing minority. “This little section you see in the main shopping hall of this supermarket will convey to you the change that is taking place in the behaviour pattern of the German consumer who is today willing to accept food practices which were once frowned upon,” maintains Bollig as he walks through a Frankfurt supermarket that also caters to Turks and other Muslims.

The three million Muslim consumers in Germany may still be a small market but it portends to grow fast as more and more of the local consumers also join this following of consumers. German consumers are now relishing the doner rolls – the pita bread rolled around pieces of meat and vegetables and spiced with a hot red chilly sauce or white garlic sauce. But many German and European suppliers are catering their halal products not only for the consumers in Germany and other neighbouring European countries but also for their export markets in the Muslim world. Some of the halal-conform products being manufactured include chocolates, soups, biscuits and what have you.

The food company Nestle, for example, has created some 75 halal certified units within its global chain of companies. Indeed, the Swiss company earns more profits with its halal products than with its range of organic products which are, incidentally, enjoying popularity amongst Western consumers.

France’s retail chain Casino even introduced last year an Internet site called Wassila exclusively dedicated to halal products. Britain’s Boots has launched a range of so-called halal baby foods in 30 of its retail stores. After all, some of the German halal suppliers argued, Malaysia also has halal burgers served by McDonald’s which has with this novel approach been able to increase its sales by 30 percent in a short span of time.

The World Halal Forum reckons that the worldwide sales of halal products in the current year would touch some 634 billion euros, up from 580 billion euros in 2005.

The world’s biggest food exhibition, ANUGA, which will run in Cologne from October 10 to 14, will also focus on halal products this year, with a third of the 6,000 exhibitors showcasing a large variety of halal foods. Malaysia is also being represented by a contingent of food-manufacturing companies, many of whom are supplying halal products.

Source: Halal Focus

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Woody TGIFBrandweek ran an interesting piece on how TGIF (TGI Friday’s) have developed their new marketing character, Woody, and how close it was to failure after receiving too much success in the first cpuple of days. For full story, go to Brandweek.

We’ve looked previously at the high frequency of social media networking among multicultural groups and the TGIF story can hofelly spark some ideas on creating similar ethnic promotions. Do you have any online ethnic success stories to share?

Source: Brandweek

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The top food brands that appeal to Americans with adventurous tastes are Chipotle, Naked Juice, El Monterey and Jamba Juice, according to an analysis by TNS Landis, which suggests that significant opportunity exists for marketers to expand food offerings that address consumers’ desire for discovery and adventure.

top 15 US food brands

The analysis, which is based on the TNS Landis US Consumption Universe across the food and beverage landscape,  took 270 consumer food, snack and beverage brands into account. It identifies two consumer segments, “Culinary Enthusiasts” and “Upbeat Food Explorers,” who are highly motivated by the exploration and discovery of new and exotic foods, beverages, and restaurants. These consumers are twice as likely as the population to try any food/beverage at least once, no matter how exotic or unusual.

Paulette Kish, EVP of TNS Landis Innovation, said that the results of the analysis reveal significant potential in this market. “In the face of lifestyle stress, consumers often find relief and escape through foods and beverages,” she said. “Sometimes this means a return to comfort foods, but consumers also escape by elevating experiences and increasing excitement in small, affordable doses.”

Top Brands Reflect Beverages and Mexican Fare

Despite this potential, Kish said that consumers today believe there are only a few specific brands that have much appeal to those with adventurous tastes. After Chipotle and Naked Juice, the top-15 products include other juices and adult beverages, along with a few mildly exotic and spicy offerings such as frozen Mexican snacks/entrees.

To further highlight the potential opportunity, TNS Landis also ranked product types that appeal to adventurous eaters alongside the branded products.  This side-by-side comparison found that generic food types such as tofu, imported cheese, hummus, sushi, and whole grains such as barley/bulgur scored higher than did most brands. This, Kish said, may suggest unmet needs for branded products in these categories.

When consumer confidence improves, Kish said that the market should expect to see more retail brand marketers offering solutions to consumer food adventure-seeking.  She identified the following trends to watch:

  • The “mainstreeting” of exotic fare.
  • Global migration of flavors, spices, and preparation methods.
  • Source-branded ingredients such as those already present for products such as coffee and olive oil.

Last year, the Food Channel similarly identified diversity and globalization and the move toward spicier foods as top-10 trends.

Source: Marketing Charts

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MadridThis week Ad Sheik will be at the Webmaster’s Conference in Madrid to take part in 3 days of insightful presentations and disscussions. Ad Sheik’s Creative Director, Alvaro Cordova, will be attending. Hope to see you there!

Esta semana Ad Sheik estará participando en el Congreso De Webmasters en Madrid durante 3 dias. Serán dias llenos de presentaciones y seminarios reveladoras y nuestro Director Creativo, Alvaro Cordova, está atendiendo. Esperamos verles allí!

Source: Webmaster’s Conference Madrid

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AquaAqua Media Direct, an online display media company that specializes in connecting advertisers to their target audiences introduced a Hispanic Media Channel of websites for the company’s Aqua Premium product.

An increasing amount of companies are building Hispanic Online Ad networks (e.g. Batanga, CPX Interactive, and Terra).

During the month of August, Aqua Media Direct signed National Sales Representation agreements with 105 Hispanic web sites including Desinformado.com, MetroLatinoUSA.com and BabySpotLatino.com. These websites run the gamut of interests and services from parenting, education, and business, to technology, entertainment, and daily news stories.

The Hispanic Media Channel has 10,128,761 US monthly impressions and 2,150,829 US monthly unique visitors. The Hispanic Media Channel sites are transparent and all linked to the company’s new Aqua Premium ad server. “We’re introducing our Hispanic Media Channel because this audience is a growing economic force in the US and many of our advertisers have requested this channel,” says Aqua Media Direct CEO, Tom Doyle.

The company has a trio of products: True Site Representation – 200 major client websites with endemic audiences and customizable features; Aqua Premium – 1,716 websites available by channel (includes Teens, Travel, Men, Women, Young Adults, Pets, Sports, Auto, Green, Music & Hispanic); and Aqua Performance – has 1000′s of websites classified by content.

The Rise of Online Ad Networks

More than ever Advertisers target particular categories regardless of media and geography. This is the case because geotargeting technologies allow to serve advertising segmented on where the audiences are based, regardless whether they are in the country the website is based in or not.

This is also explains why Online Advertising Networks are becoming so important in the Hispanic and Latin American advertising markets. These online ad networks include Punto Fox, EZTargetMedia (see below) and Batanga’s HispanoClick.

Source: Portada Online

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green netFlexible payment models and increased audience reach are both driving online advertisers to increase their use of ad networks, according to new research conducted by eConsultancy and sponsored by the Rubicon Project.

More than 600 digital marketers in the U.K. took part in “The Online Advertisers Survey Report”, including 121 direct advertisers and 139 involved with media planning and buying. Findings demonstrate that more and more advertisers are gravitating towards ad networks, attracted by their audience segmentation, targeting and flexible payment models.

The report showed 31% of display ad budget was spent on networks and this was set to increase with 42% of advertisers planning to up that spend over the next 12 months.

“As the research shows, the audience and reach provided by an ad network is vital to advertisers and we have found our conversations with our customers are centering around the ability to also add value through intelligent data and insight to both product and brand campaigns,” said Colin Petrie-Norris, International Managing Director for ad network Specific Media. “With the research highlighting significant growth in network usage, I believe we will see more relationships like this.”

Other report findings include:

- Over 70% of advertisers used three or more ad networks, while 23% used between five and 10 networks.

- Almost half of advertisers (46%) say they are working with more networks than a year ago.

- Advertisers regard the audience (55%) as the most important criterion for judging an online ad network.

- 57% of advertisers say that spending on online display advertising has gone up in the last year.

- On average, advertisers say that just over a fifth (22%) of online display advertising is purely about branding.

Source: Biz Report

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General Mills

During his  keynote speech at the “Hispanic Digital and Print Media Conference”, Rodolfo Rodriguez, Multicultural Marketing Director at General Mills, explained that his company has more than doubled its Hispanic marketing budget and is currently undertaking more than 15 Hispanic marketing initiatives.

General Mills substantial increase in allocation of marketing dollars to the Hispanic consumer is already being reflected in a sales increase to Hispanic customers (+6% in 2008 and +10% so far in 2009. For specific product categories like granola bars; Hispanic market growth has been 14% vs. 9% in the general market.  “We’re outperforming our manufacturer brand peers on a share basis: All are flat or down except Sara Lee”, Rodriguez noted.

Rodriguez attributed his company’s success in multicultural marketing to the following 5 key elements:

→ Know your brand champion

Dig for deep insights to help created a meaningful campaign

Strong partnership with your agency

Leverage scale

Don’t do it alone: Seek partners for content, digital media, promotion tie-ins

Rodriguez explained some key differences that, in his experience, exist between marketing to the Hispanic consumer versus marketing to the general market consumer.

The concept of “Nature”…

As general market consumers, Hispanics are also inspired by and share a connection with nature, but a key difference is that “nature” is not a specific place; it is a feeling of connection and happiness. Hispanics trust that nature gives them all of what is best for them. Natural ingredients in CPG products are a connection to that.

…and the community…
Hispanics are more connected with recreational community oriented, as opposed to sport oriented, activities. “Recreational: parks, beach, community…not golfing, skiing, or climbing mountains”, Rodriguez said.

…and the vehicles to reach it…
Rodriguez added that “with the growing Hispanic target, we know we needed to reach Hispanic moms in their community. We created Que Rica Vida which means “what a rich, fulfilling life”, an ongoing, multi-touch point Hispanic platform that allows us to introduce the General Mills portfolio of brands by establishing an emotional connection with Spanish-dominant Latina moms. Other elements of the platform include retail execution, grassroots events and a PR component. This year we also expanded the program with a partnership with Univision and developed vignettes with them”. Rodriguez emphasized that the strategy behind Que Rica Vida is to “gain awareness & trial by positioning General Mills as a trusted source of information for Hispanic moms who need help navigating life in the United States.“

…magazine, advertising, coupons, TV and social networking
Que Vida Rica has a strong online presence and is also published as a quarterly magazine. Rodriguez said that magazine advertising, newspaper coupons, digital media and TV are an integral part of General Mills’ Hispanic marketing plan. A strong online presence and social networking are crucial: Rodriguez disclosed statistics that indicate that Hispanics over index in researching products & services online (32.1% compared to 24.3% for non Hispanic whites). “They have a greater desire to connect and share.” He referred to the concept of “Social Capital”, which describes a brand’s ability to employ its online social connections in order to (positively) affect its environment, i.e. increase sales, promote awareness, and ameliorate sentiment.

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UK – A growing number of mainstream clothing, fast-food and confectionery brands are developing products for ethic groups.

Asda

On Monday, Asda launched a 13-piece Asian clothing range, under its George fashion label, that includes sequinned salwaar kameez suits and dapata scarves.

The launch is pegged to Islamic holiday Eid, which takes place later this month. Fiona Lambert, brand director at George, said: ‘This is the UK’s first mainstream range of traditional Asian clothing. We have the broadest socio-demographic group of all the supermarkets and we wanted to offer affordable clothing suitable for all our customers.’

She added that sales of Asda’s ethnic food ranges have seen a 46% year-on-year increase during Ramadan and so the retailer was expecting strong demand in the build-up to Eid and the Hindu Diwali celebrations.

Chocolate company Thorntons, meanwhile, is launching a box of non-alcoholic sweets designed to help celebrate the same festivals. The Thorntons Classics collection comes in a black box with a gold pattern, created by the celebrity henna tattoo artist Ash Kumar. Thorntons brand manager Emma Dickinson said: ‘Eid and Diwali are growing celebrations in the UK and confectionery gifting is a huge part of these festivals.’

FMCG giant Mars is also trying to broaden its appeal among different ethnic groups. In June, it announced that all chocolates manufactured at its Slough Mars factory are now certified kosher. The company partnered with a kosher certification board, the Kashrut Division of the London Beth Din, on the project. Products to gain certification include Mars bars, Snickers, Galaxy and three Tracker bar variants. Fiona Dawson, managing director of Mars Chocolate, said: ‘We want our products to be enjoyed by as many consumers as possible.’

Supermarket Tesco sells around 300 Polish products, from canned fish and carrot juice, as the supermarket claims there is a huge demand for Polish delicacies in Britain. It added that Polish cuisine has become its fastest-growing ethnic food range ever launched, including our Indian and Chinese ranges. Tesco’s Polish range was launched in just 10 stores in September 2006 and has since been extended to more than 500 stores.

In May, fast-food retailer KFC launched a halal-only menu in eight of its London stores. The concept will roll out further if popular. The stores sell only chicken products that have been approved by the Halal Food Authority and that adhere to Islamic dietary rules. KFC said the move was intended to ensure the company was catering to a broader range of customers, following a growing demand for halal products, especially in areas with large Muslim populations.

Masood Khawaja, president of the Halal Food Authority, welcomed the trial and said: ‘The Muslim community can now enjoy all the products in these restaurants.’

KFC is not the first fast-food chain to introduce a halal menu. Earlier this year, pizza-delivery firm Domino’s introduced a halal-only outlet in Birmingham, which does not serve products containing ham or bacon.

Limiting the menu to draw in new customers could alienate existing users; however, Domino’s said it had ‘thought long and hard’ about the decision not to offer pork products. A spokeswoman said: ‘We appreciate we cannot please everybody, but there are alternatives, such as turkey ham, and we are sure this decision is the right one.’

Source: Marketing Magazine UK

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Yahoo! released their Top Searches for the month of September and it’s clear that the temperature is rising for the Football (Soccer) World Cup in 2010 as phrases related to that event is among the top keywords searched for across the categories.

News

yahoo noticias sep-1

Entertainment

entertainment yahoosep

Music

yahoosep music

Source: Yahoo POP

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Latina

The Pew Hispanic Center’s 2006 National Survey of Latinos collected data on a variety of transnational activities and a wide range of attitudes and beliefs. It showed that most Latino immigrants maintain some kind of connection to their native country by sending remittances, traveling back or telephoning relatives, but the extent of their attachment varies considerably. Only one-in-ten (9%) do all three of these so-called transnational activities; these immigrants can be considered highly attached to their home country. A much larger minority (28%) of foreign-born Latinos is involved in none of these activities and can be considered to have a low level of engagement with the country of origin. Most Latino immigrants (63%) show moderate attachment to their home country; they engage in one or two of these activities.

Latino immigrants who have been in the U.S. for decades and those who arrived as children are less connected than those who arrived more recently or migrated as adults. There are also significant differences by country of origin, with Colombians and Dominicans maintaining more active connections than Mexicans, and with Cubans having the least contact.

Whether Latino immigrants maintain active, moderate or limited connections is an important marker of their attitudes toward the U.S., their native country and their own lives as migrants. Those with the highest levels of engagement have deeper attachments to their country of origin than immigrants whose connections are less robust. They also have more favorable views of their native country in comparisons with the U.S. Nonetheless, a clear majority of even these immigrants see their future in the U.S. rather than in the countries from which they come.

Most Latino immigrants reveal moderate levels of engagement with the home country–both in the extent of their transnational activities and in their attitudes. They maintain some connections to the country of their birth through such activities as sending money or phoning regularly. And their opinions blend optimism about life in the U.S. and positive evaluations of some aspects of American society (notably political traditions) with less favorable comparisons to their native land on other aspects (such as morals). Their attachments and identities are a mix of views that might be expected of people navigating an emotional terrain that encompasses two nations. That mix differs in several important respects, with people who have been in the U.S. longer being more ready than recent arrivals to declare this country their homeland and to describe themselves as Americans.

Source: Pew Hispanic Center – Roger Waldinger, University of California, Los Angeles via Target Latino

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Yahoo & MaktoobSamih Toukan’s life motto, “It’s better to try and fail than to fail to try,” has made him the globe’s largest Arab entrepreneur success story. When one of the world’s major Internet portals, Yahoo! signed a multi-million dollar deal with the biggest Arab online community in the world Maktoob.com on August 25, CEO Samih Tahoun was proud, not only for the company, his country of Jordan but for the entire Arab world.

This is the first time an international media giant has acquired an Arab Internet portal in the Middle East. It’s a more than decade’s long journey from creating the first Arabic email to the world’s largest Arab online community for Toukan and his partner Ahmed Nassef.

MAKTOOB KEY FACTS
Headquarters: Amman, Jordan
Key Services: Maktoob.com the leading Arab portal with over 15 million unique Visitors,

cashU; the electronic payment card,

Souq.com; auctions and marketplace,

Araby.com; the first Arabic search engine,

Maktoob Research

Aug 25th 2009 official announcement: Maktoob.com, including Maktoob Research, will be a wholly-owned subsidiary of Yahoo! once the acquisition is completed later this year.(Unofficial estimates of size of deal: $75-$100 million.)
Offices: Amman, Dubai, Saudi Arabia, Egypt, and Kuwait
Employees 288
Source: Maktoob Website
Picture 3Dinar Standard interviewed Maktoob.com’s CEO Samih Toukan about his career and accomplishments, and what this deal means for America, the Arab world and Arabic-language online users around the world.1. How did you get involved in the Internet sector? Is this what you envisioned yourself doing at an early age?

The first business I started along with Hussam Khoury was a management and technology consulting business. That evolved into web and Internet development and then the idea of Maktoob came along; to create the first Arabic email which then became the largest Arab online community. I really wanted to create an Arab success story and I found the Internet a great medium to be able to reach Arabs all over the world.

2. How did you come up with the idea for Maktoob.com? What does it stand for? Tell us more about it.

Maktoob has several meanings. It means ‘letter’ or ‘written’ or ‘destiny’ if you like. The idea was to build the first Arabic email and spread the usage of Arabic language on the net. This core then became the largest Arab Online Community with over 16.5 Million users and with full fledged services ranging from news to sports to blogs to entertainment etc…

3. What does Yahoo!’s recent acquisition of Maktoob.com mean to Arabic-language speakers, and to online users around the world? What was your initial reaction when the deal went through?

When the deal went through, I was proud. Proud for Maktoob, proud for Jordan and proud for the Arab world. It’s the first time a global media company is interested to partner is such a way with an Arab homegrown technology and media company. This is a turning point for the industry and its going to mean more investment and growth for Arabic content and services in the region. It’s a message to all entrepreneurs that it’s possible to make it in the Arab world with hard work and innovation and a message to investors that the Arab world is a promising investment environment.

4. What percentage of online content on the Web is in Arabic? How many online users are there in the Middle East? in the Arab world? Which countries carry Maktoob.com? How many users does Maktoob.com serve?

We serve 16.5 million users out of a total of maybe 45 million users. It’s still the beginning for Internet in the Arab world but the future is very promising. Although Maktoob was a pioneer in developing Arabic content but that still represents only 1% of content in the world while the Arab population is 320 million people. This deal is going to be a turning point for Arabic content in the region and with no doubt will spur innovation and growth. For the users, it will only mean more and better content and services.

As for Maktoob, it serves users from all the Arab World and Arabs from around the world in addition to expats living in the Arab World or anybody interested in the region.

5. When conducting business in the Middle East, what local laws do you have to comply with, and for which countries?

The Arab World is made of 22 countries. There are similarities between the laws and culture in each country, but there are also a lot of differences and sensitivities. The Maktoob team has learnt to deal with these situations and understand the local environments very well and that is one of our major differentiators. The Yahoo Maktoob deal brings the best of both worlds, global presence and reach combined with our local understanding and knowledge.

6. Can you give a specific example of where in the Middle East it has been difficult to carry Maktoob.com, and how you were able to work with that country to have Maktoob.com up and running there?

Countries of the region differ in terms of conservatism and liberalism. For example Saudi society could be considered more conservative than others and we have to be careful for example when we show banner advertising to make sure the banners don’t contain any graphics that could be considered not acceptable in Saudi. These same banners could be acceptable in Dubai for example so we have to sometime localize the site in terms of content and presentation depending on the country.

Maktoob is available in all Arab countries as Internet is already available everywhere.

7. What role will you and your colleague Ahmed Nassef play in the company now?

Ahmed will now become VP and head of Yahoo! Middle East and Africa.

8. What is the Jabbar Internet Group? What services do you provide to Arabic-language users?

Maktoob Group was made of several other companies other than maktoob.com. Yahoo chose to buy maktoob.com so we formed a new group called Jabbar Internet Group (jabbar.com) that has several interesting businesses. Souq.com is the Arab World’s Ebay if you like, cashu.com the Arab World’s Paypal, Araby.com the first Arabic search engine, ikoo.com the Arab World’s advertising network and Tahadi.com the Arab Worlds online games provider.

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Yahoo! and Microsoft recently announced a search partnership where Microsoft’s newest search engine, Bing.com, will power Yahoo’s search functions while Yahoo handles ad sales. The deal will not be fully consummated until some point in 2010, but it is important to understand the ramifications for the Hispanic online market today. Read more at Engage: Hispanics.

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By Rafi-uddin Shikoh, Dinar Standard

A while ago, as I was going through my subscribed Time magazine, I was reminded of marketing sophistication in action. I noticed that the Ford Taurus advertisement on the back of my copy was different from another copy of Time magazine (same Edition) that was subscribed by a female colleague. Hers had a female in the ad (mine had no person) and the car was of a different color. Ford obviously was trying to appeal to us differently. Ford does more than customize its marketing communications as it also develops its products for various segments (rugged trucks, Mustang sports car, family mini-vans etc.)

America has indeed been the world’s most sophisticated consumer market and so no wonder its marketers are the most innovative. From major brands such as Ford, McDonalds, Coca-Cola, Disney, Apple, Citibank to smaller emerging brands, the level of market segmentation and target marketing in this vast/ diverse market is incredible. Customers are communicated and products customized based on needs that are categorized by demographic (gender, age, income, education, life-stage, ethnicity), psychographic (values, personality, lifestyles, hobbies), and behavioral (readiness, attitude, usage patterns, etc.) segmentations.

Faith-based marketing precedents

Among the various segmentations, faith-based marketing in the US has undoubtedly been another way to better reach and standout with large segments of audiences. Christian magazines today reach over 100 million Christian readers throughout the US every day (National Mail Order Association, 2008). Marketers from all categories of products and services advertise here and find this an effective way to build brand loyalty. A point to note here is that these publications do make exceptions not allowing advertising for sex, gambling, alcoholic beverages, or tobacco products. In addition to marketing messaging to reach this segment, there’s also an over $4.2 billion market (EPM Communication, 2004) of products specifically geared to the Christian market (books, gift items, music, school curricula, etc.)

Similarly, the market for ‘kosher’ food products in the US is estimated at more than $9 billion catering to Jewish faith based needs.

There are an estimated 5-6 million Americans of Jewish faith. According to the US Bureau of Census (2005), 40% of US grocery sales were certified kosher.  Also, the average number of kosher products in American supermarkets is 17,000 and 40% of the retail food products sold in the US today bear some type of kosher certification. Today, the kosher market has a much wider appeal than just for American Jews and is not limited to food products only. According to data compiled by Integrated Marketing Communications, consumers spent approximately $165 billion for kosher products in 2003.

American Muslim consumers: the un-tapped potential

Today there is a large and growing population of American Muslims who also provide marketers – mainstream and niche – tremendous opportunities. Opportunities that are, 1) related to better accessing them through right media, custom messaging and services, and 2) delivering products and services unique to their needs.

Estimates of the American Muslim population vary widely from 2 million to 7 million, with Muslims active in all walks of American society as doctors, entrepreneurs, lawyers, educators, athletes, and musicians. A 2007 JWT (major marketing agency) study showed that Muslim Americans spend about $170 billion on consumer products and estimated that this figure is expected to grow rapidly as the population expands and younger Muslims start working.

Also, the 2007 Pew survey found that Muslim Americans generally mirror the U.S. public in education and income levels, with immigrant Muslims slightly more affluent and better educated than native-born Muslims.

Given the above, it would seem logical that both mainstream and niche marketers are including the American Muslim segment in their marketing mix or business plans.

There is indeed a growing ‘Halal’ product category (similar to kosher – products in compliance with Muslim religious laws) emerging in the US covering Halal food deli’s, finance, clothing, media etc. Walk the streets of New York city (Manhattan) and you will find a Halal food stall on every other corner. ‘Halal’ mortgage offerings are now maturing. Amana Mutual Fund (managed based on Islamic rules of non-interest bearing, ethical investments) has even become a recognized quality fund amongst all US funds.

However, conspicuously missing are main-stream American consumer brands focus on this segment. No major brand has effectively targeted this segment in a consistent way. It’s surprising that the 2007 JWT study that substantiated the size and potential of this market hasn’t yet drawn any attention from major marketers. An AdvertisingAge, November 2008 article, (magazine read by major US marketers) aptly asked “It’s a $170 Billion Market, Why Aren’t You Targeting It?”

2009 American Muslim Consumer Conference – Another look

Perhaps the American Muslim market had been hard to reach (given its fragmentation and diversity), perhaps the right media channels weren’t available, perhaps the post-9/11 environment made it difficult for main-stream marketers to pursue it. Much of this however is changing – in an environment of economic crisis, the growing potential of American Muslim consumers is getting harder to ignore; a variety of media channels to access this market are maturing; and the post 9/11 environment of mass-media negative perceptions of Muslims is fading.

In an economic environment where any new idea or opportunity is worth evaluating, this market is bound to provide invaluable opportunities for both main-stream marketers and niche Halal market entrepreneurs. It’s the proverbial ‘elephant in the room’ for US marketers, one which they will increasingly run into. The question is: who are the few who will creatively and effectively ride it?

Source: Halalfocus.com

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Having trended up in recent years, diversity advertising in Hispanic magazines has not been immune to the recession, falling an estimated 37% in the first eight months of 2009 (compared to the same period in 2008).  That decline is only slightly higher than the decline in overall ad dollars of 33% in Hispanic magazines this year.

Diversity advertising (Recruitment plus advertising for Supplier/Vendor diversity related programs) looks like it will have peaked last year at $11.6 million – accounting for 4.4% of overall ad spending in Hispanic magazines in 2008.  At this year’s pace ($4.2 million through August), Diversity advertising is not likely to reach even 2006 levels of $6.8 million.

Most of the growth that has occurred since 2002, has been in Recruitment/Diversity (which includes direct Recruitment ads as well as ads with a more generic employee diversity message).  The Recruitment/Diversity segment has nearly tripled from $3.5 million in 2002 to $9.9 million in 2008.  Meanwhile, the Supplier/Vendor diversity has been relatively flat, trending in the $1-$2 million per year range since 2002.

diversity ad spending 08 vs 09Four of the top ten Diversity advertisers this year have been U.S. military-related: U.S. Navy, U.S. Military (“Today’s Military” campaign), U.S. Marines, and U.S. Army.  However, spending for all except the “Today’s Military” campaign has fallen in 2009.

Other top private-sector Diversity advertisers include: State Farm, Walt Disney Company, Liberty Mutual, Verizon Communications, and Sodexo.

top 10 diversity advertisers jan aug 09

Source: Media-Economics.com

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An overwhelming number of respondents to a September 2009 Practical eCommerce survey indicated that online merchants should consider a potential customer’s ethnicity when developing a marketing campaign. The survey went a step further, asking merchants to give compelling reasons to market to customers by ethnic group. Those answers may prove insightful for small business owners who have chosen to avoid the issue altogether.

Ethnicity Affects Marketing Plans

Not a single respondent indicated that considering a potential customer’s ethnicity was racist. In fact, 69 percent of ecommerce operators felt ethnicity was worthy of consideration in their marketing plan. A slightly smaller number, 62.1 percent, currently use sales data to track or analyze their customer base.

ethnicity

Merchants Respect a Customer’s Ethnicity

In an age in which business markets are becoming increasingly fragmented, respondents felt that personalization of their messages was important. Personalization cannot occur, however, without knowing who your customer is. Ethnicity is one component of a person’s identity and can ultimately affect the merchant’s bottom line. As one respondent noted, “You don’t market menudo to Caucasians.” Another shared, “There are always little surprises and differences in speech, customs, manners, etc.”

Takeaways: Ethnicity Survey

  1. It’s Business. Three times as many respondents argued that there is a business case for considering ethnicity than respondents who said there was not. Marketing is about generating higher sales. Most ecommerce merchants seem to believe that if information that can help them define their target audience is ignored, it will be at the expense of the company bottom line.
  2. Business is About the Customer. If we are to believe that personalization matters, then we have to pay attention—if only for practical reasons—to personal details. This can be especially important during holidays. “Probably not the greatest marketing plan” one respondent noted “to send Christmas themed marketing to Jewish customers or the reverse.”

Be Careful of Product Images

Even if you sell a product or service that could be deemed “gender neutral” or “ethnic neutral”, you would be advised to think this issue through. Do images on your home page represent only one segment of the population? Might other segments be potential customers? In one case, an ecommerce merchant shared that a photo of an all-white family on his shopping cart pages had created a customer backlash. In the company’s defense, the image was selected because the children’s clothes matched the logo.

You, as a merchant, may be sending a message whether you intend to or not.

Source: Practical Ecommerce

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Some interesting facts from Hispanic Institute on mobile broadband usage among Hispanics in the US. Full PDF report here.

Overview

As the U.S. develops a national broadband strategy, much is at stake for American consumers, our country’s economy, as well as future innovation and its many social benefits. Complex issues from infrastructure deployment to digital literacy to consumer-friendly tax reform all play into U.S. efforts to close the digital divide and usher in a new era of innovation and opportunity. Equally important to ensuring these benefits are shared throughout our society is a deeper understanding of the unique needs, challenges and connected behavior of diverse Americans.

This paper explores the broadband behavior, challenges and opportunities of the nation’s 48 million Hispanics. A better understanding of this community and its connectivity—increasingly defined by a strong preference for mobile broadband access—can help shape a successful national broadband strategy that spurs substantial new opportunities at the intersection of broadband, mobility and the Hispanic community.

Key Findings

• While Hispanics trail other U.S. populations in overall Internet access, they are among the most avid users of mobile broadband. In fact, Hispanics and African Americans lead mobile broadband use (53% and 58% respectively), with both communities far ahead of Whites (33%).

Hispanics are more mobile than the general U.S. population and, thus, rely more on cell phones. In fact, compared to Americans generally, Hispanics account for more minutes used and for a higher percentage of cell-phone ownership despite their relatively low incomes.

• Given that roughly 40% of U.S. Hispanics are born abroad, in countries where wireless service often is more common than landline phones, the American Hispanic community is more open to mobile broadband than many other population groups. This familiarity makes the leap to smartphones and other connected mobile devices a more intuitive step for many than turning to wired, home broadband adoption and computer usage.

In 2008, Hispanics outpaced the general population in accessing and downloading digital media (music, video, audio, movies, television programs, video games and podcasts), 42% to 35%.

Broadband access is closely aligned with economic opportunities and a wide array of social benefits— from health care to public safety to education to government services. Thus, it is critical that Hispanics have a seat at the table in the development of a national broadband strategy. Broadband service—and particularly wireless broadband—affords Hispanics greater access to the diversity of benefits that modern connectivity brings into our lives. A few examples:

• Education: Parents are able to keep in close contact with their children’s teachers regarding assignments, behavior and academic progress while on the go thanks to texting, email and mobile connectivity.

• Health Care: Hispanics are more likely than other population groups to suffer from diabetes, obesity and cardiovascular disease. Personalized and immediate care, medication reminders and othertimely interventions on their mobile devices can enhance their health while also reducing the costs of their medical care.

• Economy: Expanded mobile banking options could greatly boost Hispanic economic opportunities, making core banking services more accessible to Hispanics, who are among the most entrepreneurial and mobile Americans.

Hispanic consumers are helping to lead the way for wireless broadband use. As we look to strategies to boost both infrastructure deployment and investment as well as consumer broadband adoption, we must not forget the pivotal role that wireless broadband infrastructure, innovation, services and applications play for millions of Americans.

Policy Implications

New policies need to reflect and encourage increasing demand for mobile broadband access. More coherent and consumer-friendly tax policies are needed to help ensure that low-income Hispanics can continue to afford wireless broadband services. Lifeline/Link-up programs should continue to offer discounts to qualified low-income wireless customers. Policies should support the health and growth of the industry, so it can continue to create high-wage, high-tech jobs for a growing Hispanic population.

Expanding broadband connectivity is essential to current efforts to enhance our nation’s economy and quality of life through broadband and wireless-fueled innovation. With rising connectivity, Hispanics will be able to enhance their many contributions to our nation’s economic renewal and global competitiveness. Pending and future policies and investments must keep the unique needs of this community in perspective, and Hispanics must play a major role in the debate about their mobile and connected future.

Source: Hispanic Institute (PDF report)

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iamhalalMuslims generally use the term “Halal” to designate food items that they are allowed to eat under the Islamic law (like fish). The opposite of “halal” is ‘haram’, another Arabic term which is used for food products that Muslims are forbidden from eating (like pork).

This page describes in detail how stuff is classified as Halal or Haram according to Islam. And its not just about food, the term Halal can refer to any action that is permitted under the Quran while prohibited actions are known as “Haram”.

Extending the Halal and Haram concept to the Internet, Ramadan Kareem has created a search engine called I am Halal that might just prevent you (Muslims and Non-Muslims alike) from “accidentally” bumping into any explicit (or “Haram”) content on the Internet.

Unlike Safe Search in Google which simply removes all adult sites from search results, I-Am-Halal, which uses search results from Yahoo, employs a double-layered filter.

filter

When you type a search query (e.g. sex) that can potentially retrieve “haram” search results, the search engine would require you to confirm whether you really want to see those search results. When you say yes, it will fetch the relevant pages but will still filter out content that is not deemed as family-safe.

The search results page will also contain thumbnail images of web pages alongside the site links and description. And in addition to websites, you may also use IAmHalal.com to search for images and news stories on the web.

This is something good for your kids as well. For instance, if they type a query that is bound to return explicit results, the search engine would simply refuse to work for that query.

Source: Digital Inspiration

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enebeaThe National Basketball Association today launches a season-long, $7 million to $10 million ad campaign aimed at the growing Hispanic market, which the league said accounts for 15% of its total U.S. fan base of 120 million fans.

Read more at AdAge.com

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Back in Januari this year, CultureLab predicted multicultural youth trends for 2009. Still some months to go but they weren’t that wrong, were they?

#1 Rockstar and Skater Hip Hop will continue to gain in popularity (Lil Wayne and Kanye respectively are the icons: watch for Charles Hamilton, The Knux, 88 Keys, Black Milk, and B.O.B)

#2 Classism is the new racism

#3 The 90’s grunge era will influence in ‘09 as the 80’s did in ‘08

#4 Sneaker Brands to watch: Supras, adidas, Yums, and “Vulcanized” Shoes [See Images Below]

#5 Streetwear brands to watch: Rowdy, KR3W, Volcom

#6 Twitter goes to the masses

#7 Classism, Ethnicity, and Lifestage will creep into online social network choice: Facebook: older, more affluent and more educated, MySpace: younger, less affluent, Black and Hispanic skewing

#8 C.R.E.A.M., Wu-Tang’s mantra will ring very true in ’09, cash will be king!

#9 Creativity in digital hustle

#10 Prepaid Cell Phone service will explode as the economy continues to slump

#11
Smartphones as status symbols

#12 Rise of the Black and Hispanic geeks

#13 Asian pop culture will continue to grow in popularity

#14 Renaissance of creativity in business, politics, music, and entertainment: watch for new music genres, new art forms, new ideaologies, and new ways of film-making

#15
Low budget but creative aesthetic in fashion, film, and music, “Thrift Chic”

#16 The urban elegance movement flourishes, i.e. Obama, Diddy, Maxwell

#17 Big Government will be cool

#18 The role of narrative and storytelling will grow in all art forms and advertising/promotional outreach

#19
DIY- arts and crafts

#20
Common Craft-style “what is” and “how to” videos will become an increasingly popular resource for education of online applications and communities

Note: CultureLab is a research agency that focuses on the multicultural young adult consumer.  Segments of focus include Asian American, Urban Hispanic, African American and Urban White 18-34 year olds.

Source: CultureLab

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Hispanic language advertising expenditures are forecast to decline 11.2 percent in 2009 and will rebound slightly with 2.3 percent growth in 2010 according to a new report prepared by Jack Myers Media Business Report. Network television accounts for nearly 50 percent of all Spanish language advertising and, along with online media, it has been the least impacted by the negative trends impacting the advertising industry. In this week’s report Jack Myers Media Business Report subscribers are being provided with the industry’s only detailed insights on 2009 and 2010 Spanish language advertising expenditures in network television, radio, newspapers, magazines, online and out-of-home.

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Europe now has close to 100 million Facebook users, having gained 5.92 million over the course of September to reach 98.2 million monthly actives, according to the latest Global Monitor report, based on stats from Facebook. So the continent, as a whole, has more Facebook users than the United States’ 88.3 million monthly actives.

Here’s a closer look at the top 10 fastest-growing countries in Europe. Turkey, assuming one considers it part of Europe (we do, for these purposes), grew the most. The country gained 1.07 million users, an 8% gain to reach 14.5 million total. The United Kingdom is still the largest Facebook country in Europe, with 20.6 million monthly actives. But it grew relatively slowly, adding nearly 300,000 users. In other countries, Facebook grew at impressive double-digit rates per month in September.

Facebook Top10 EuropeAt Ad Sheik we’ve worked extensively launching Facebook campaigns targeting audiences via languages and it is clear that Turkish FB users are strong and increasingly growing as many Turks living in European countries are signing up as their connections in Turkey is doing it in such strong numbers.

Source: Inside Facebook

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Hispanic ad spending is down in all media but online and out-of-home, according to Myers Publishing.

The “Jack Myers Media Business Report” put Spanish-language online ad spending up 2% in 2009, while total Hispanic ad spending is forecast to drop 11.2%. A slight rebound is projected for 2010, with 2.3% growth.

Hispanic Ad Spend

Network TV, which accounts for nearly one-half of the Hispanic ad spend, will be down 5.5% for the year.

Myers Publishing predicts Spanish-language advertising will not reach its 2008 peak of $4.25 billion again until 2012, although its share of total US advertising continues to increase.

Spanish-language advertising spending was down 6.58% in the first six months of 2009, according to Ad Age. TNS Media Intelligence reported that first-half 2009 Hispanic ad spending was down more than 20% for the single biggest advertiser in the market, Procter & Gamble. The list of the biggest hispanic advertisers:

Hispanic Avertisers Top 10

Outlays by Johnson & Johnson were also down by about one-fifth, but the rest of the advertisers in the top 10 were increasing their spending on Spanish-language TV, magazine and newspaper ads year over year.

Source: eMarketer.com

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FlockFlock, the social web browser, today announced its partnership with Univision Interactive Media, Inc., the digital division of Univision Communications Inc.. This new, free and highly customizable version of Flock is available for download at http://flock.univision.com in either Spanish or English. The Univision.com edition will be the first offering of Flock 2.5 to be available in Spanish.

“Our U.S. Hispanic audience will now be able to stay connected to their favorite Spanish-language content and all of their friends using a secure social web browser,” said Kevin Conroy, president of Univision Interactive Media, Inc.
This free and highly customized social media browser connects users to the most extensive source of Spanish-language content, while keeping them linked to their email and the most popular social networking and media sites. Simple drag-and-drop functionality enables easy sharing of photos, videos, text and more to a friend’s profile on Twitter, Facebook, MySpace or other social media sites in Flock’s People Sidebar. Through the FlockCast feature, users can also ‘broadcast’ their public actions to multiple locations at once.

The exclusive Univision.com edition of Flock includes access to news, entertainment and sports feeds, as well as a default Univision.com homepage tab and search capability. The custom social media browser also features “favorite” bookmarks, media streams of popular Univision.com videos and photos, and persistent links to other areas of Univision.com.
There are more than 22 million Hispanics online today and the Spanish-language online market growth will continue to outpace the English-language market growth into the foreseeable future.1 In third quarter 2009, there were nine million global visits to the homepages of Univision.com’s social media properties: Mi Página, forums, and chat.2 More than 40 percent of Hispanics who are active social networkers visit social media sites such as Facebook and Twitter on a daily basis.3

Source: Hispanic Digital

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latina youngHispanic Americans continue to grow in number at a rate four times that of the general population, with the 2010 Census expected to show their total rising to nearly 50 million, from 38 million in 2000. And second-generation Hispanics are fast becoming the driver of the group’s growth, with 88 percent of Hispanic children born in America, versus 61 percent of adults.

As a result, agencies that market to this segment are finding themselves in a strong position, armed with the skills and techniques to take on general assignments from big-name clients. Meanwhile, in a tight business environment, general agencies are starting to compete for work previously reserved for specialist shops.

Is an already competitive agency landscape set to become even more so?

“In the 2010 Census, we’ll see confirmation of a shift from Hispanic consumers who are first generation, where Spanish is the dominant language, to second-generation, bilingual, bicultural consumers. It totally transforms how we market,” says Cynthia McFarlane, chair of Publicis Groupe’s Conill, a Latino agency. “These are consumers who are as influenced by American culture as the country of origin of their families. There is a new American culture forming, and these consumers are having a tremendous impact on mainstream America.”

McDonald’s, which sees higher brand loyalty among its Hispanic consumers, has added offerings like breakfast burritos to its national menu. In further evidence of the growing bilingual voice of Hispanic consumers, McDonald’s runs ads with Spanish taglines in general-market media, and earlier this year used “Spanglish” in general-market advertising for the Quarter Pounder.

“We know the general market has become increasingly multicultural, with Hispanic music, Hispanic tastes, the Hispanic palate influencing a lot of general-market initiatives,” says Cristina Vilella, director of marketing at McDonald’s USA. “We lead with Hispanic insights but make sure they appeal to the general market.”

That blurring of distinctions within the Hispanic marketplace hints at the changes ahead for agencies and media firms. Hispanics now have about $863 billion in discretionary annual income, more than any other minority group in the country. (As of the third quarter, Americans overall had disposable income of $10.8 trillion.) Agencies argue that spending power is still underestimated and that upcoming Census findings — expected to be released beginning in early 2011 — will deliver a wake-up call to marketers.

“It will be a huge eye-opener when we see the growing affluence of the Hispanic marketplace, not just in buying power but also in household wealth,” says Conill’s McFarlane.

“We have 15 percent of the market but only 5 percent of the marketing dollars,” says Ingrid Otero-Smart, CEO of Interpublic Group’s Casanova Pendrill. “You’re going to see more general-market agencies pursue Hispanic accounts. They didn’t care when our budgets were $10 million or less, but now that we are dealing with more robust budgets and theirs are being cut, it’s a different story.”

Already, Hispanic agencies are extending their reach beyond Spanish-language media. Casanova Pendrill’s recent California Lottery TV spots were used in the general market, while San Antonio-based independent Creative Civilization is lead agency for the San Antonio Express News and the San Antonio Spurs. Last year, Omnicom Group’s Alma DDB, which also handles urban and general assignments for McDonald’s, launched Clorox’s environmentally friendly Green Works line into the general market. In 2006, Toyota liked a Conill TV concept for the Camry so well, it turned it into a Super Bowl spot.

“There are certain categories, geographies, brands where the Hispanic market is now the general market and the Hispanic marketing strategy will be the overriding strategy,” says Alex Lopez Negrete, CCO at independent Lopez Negrete Communications in Houston. “The Census will confirm the cultural pervasiveness of Hispanics. When general-market assignments start going to Hispanic agencies, it will manifest itself regionally first and then move to categories.”

And Hispanic agencies have to catch up to their ever savvier consumers: Earlier this year, Forrester Research said Hispanic Gen Y consumers 18-28 are “outpacing” their non-Hispanic peers in the amount of mobile activity and use of features in which they engage. Those young Hispanics are also more interested in technology; Forrester found 72 percent of them said it is important, compared to 44 percent of non-Hispanics.

Mark Gibson, vp of advertising at State Farm, says the insurer’s Hispanic marketing is an area of innovation.

“We’re doing things in the Hispanic market that are driving things to other targets, platforms,” he says. “Our Hispanic efforts are becoming a best-practices center at the company.”

Given those new approaches to the marketplace and the threat of competition from general-market shops, many traditional Hispanic agencies will need to reinvent themselves to survive. Last year, after spending 29 years at Hispanic agencies, Simon El Hage joined IPG’s Draftfcb in Chicago as group management director of multicultural marketing. “The old ethnic multicultural approach is passé,” he warns. “We have to look at integration not just from a channel but from a segment point of view. The reality is that Hispanic agencies got used to working with less. We fell into our own trap, and the expectations marketers have for us, we set ourselves. We’ve underestimated the sophistication of our consumers.”

And that provides opportunities for upstarts like MDC Partners’ Adrenalina. The agency says it uses digital executions as a starting point and bases its strategies on a behavioral model. “We speak in culture, not language,” says Manuel Wernicky, Adrenalina’s president. “Old-school agencies just focus on Census numbers, which are used to divide the whole into granular pieces. We try to understand the complexity of that consumer and how they are changing, regardless of language, whether they’re male or female, Mexican or Colombian.”

hispanicLanguage does remain an important factor. Some 44 percent of Hispanic consumers say, at home, they speak Spanish only or more often than English; 25 percent say they are equally bilingual; and 31 percent use English only or more often than Spanish, according to research from Synovate and Nielsen. (That last number offers a glimpse of the future Hispanic marketplace: Among second-generation consumers, 93 percent say they are bilingual or English dominant.)

As general-market broadcasters continue to battle audience erosion, Univision, the country’s No. 1 Spanish-language media company, posted a 5 percent gain last season. The company owns the most-watched single American TV station among adults 18-49 regardless of language — KMEX-TV in Los Angeles. Univision also said last season it was consistently within the top five broadcast networks in the U.S., and on many nights it was within the top three.

“We’re seeing a tipping point in Spanish-language media,” says David Lawenda, Univision’s president. “In our recently completed upfront, we saw shares shifting [from the general market] as we brought in new brands. The implications of the 2010 Census are huge. Marketers don’t necessarily know the spending power of the U.S. Hispanic population. Their purchasing power makes them equivalent to the 15th-largest consumer marketplace in the world.”

General broadcast networks posted a 22 percent decline in the last upfront, while Univision posted a 3 percent gain to $1.24 billion. In categories like quick-service restaurants, Univision posted a 25 percent gain, while consumer packaged goods rose 20 percent, Lawenda says.

Unlike general-market shops, many Hispanic agencies still maintain full-service media departments. That business is also under assault. Media agencies at big industry holding companies have created operations dedicated to multicultural planning and buying. The industry is also seeing more media-only agency reviews, which is not typical in the Hispanic sector.

“The competitive landscape will shift as more people compete for the money,” says Danielle Gonzalez, managing director of Starcom MediaVest Group’s Tapestry multicultural unit. “The general market has very good [media] buyers, but they might be lacking in strategic insights. You’ll see traditional Spanish agencies positioning themselves as saying, ‘You might have the [volume benefit of] dollars, but if you don’t have the insights or are smart at buying, then what are you bringing to the process?’”

The stakes in those media plans have clearly changed over the past decade. While the 2010 survey is expected to show that two-thirds of Hispanics in the U.S. continue to live in four states — California, Texas, Florida and New York — there will be surprising new expansion of the population base.

“In the 2010 Census, we’ll see dramatic growth east of the Mississippi in the Southeast corridor. This is going to be a profound game changer,” says Don Browne, president of NBC Universal’s Telemundo Spanish-language broadcast operations.

Luis Miguel Messianu, president and CCO at Alma DDB, concurs: “This Census will change the perception of what a national Hispanic marketing plan will look like. Now, it’s the 15 top markets. The reality is that it has grown beyond that in recent years.”

Source: AdWeek

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HalalMuslims in Europe have long struggled to find halal food products, which abide by Islamic law. But now businesses are realizing there’s a lot of money to be made catering to the growing Muslim population.

It is just after working hours, and customers are slowly rolling into the Uemit Turkish supermarket in Bonn. The shelves are packed full with Turkish delicacies, and colorful fruit stands stretch across the front entrance. A handful of shoppers have made their way to the halal meat counter at the back of the store.

Rabia Kasik, a young store clerk, says their customers like to shop there because it is one of the few places in Bonn where Muslims can buy halal food, including chicken patties, beef burgers – even gummi bears.

“People can find halal food here, and in a few other specialty markets - but not in many other places. It is difficult for Muslims in Germany, because everything is mixed with pork,” Kasik says.

Halal is an Arabic term that means “lawful”, and it refers to a way of life that adheres to Islamic law. Any food or drink can be halal if it meets Muslim standards. For example, meat products cannot contain pork, and food producers must clean their machines with alcohol-free detergents.

Halal business booming

Experts say that halal food is the fastest growing food sectors in the world. It already accounts for 17 percent of the global food market, according to the World Halal Forum.

In 2010, halal food is expected to generate sales of more than 45 billion euros in Europe alone. With the Muslim population in the EU growing due to immigration and higher birth rates, businesses are starting to realize the untapped potential of the halal food market.

In France and Britain, which have the EU’s largest Muslim populations, this trend has been gaining momentum for some time. British supermarket chains, Sainsbury’s and Tesco sell halal products, as does the French chain Casino. Even the American fast-food joint Kentucky Fried Chicken serves food that abides by Islamic standards at many of its European restaurants.

Mustafa Balikci is the head of Anatolia Foods, a company that specializes in halal products. Its headquarters is located in the small German town of Rheinbreitbach, where he grew up, but the company is now represented in nine countries.

“The idea was to establish a market for halal products in Europe, because it’s very difficult for Muslims in Europe to find halal products” Balikci says. “Even if a product’s label says it’s halal, Muslims have to be very careful because it may not be accurate. It’s sometimes hard to know if something is really halal or not.”

Germany still lagging in halal business

Mustafa Balikci says Germany has been slow to stock its store shelves with halal products compared to other European countries, due in part to the controversial process by which meat is certified “halal”. Muslims broadly agree that the animal must be alive and devoid of any drugs when it is slaughtered – something that goes against German law, which requires abattoirs to use sedatives. As a result, most halal food producers in Germany have to import their meat.Restaurant

Despite the legal barriers, however, Hatice Balikci – who’s also part of the family halal food business – says she is not worried. In fact, she believes  that Germany’s four million Muslims mean an expansion of the halal food market is inevitable. “I think the business will go on and it’s a big trend,” she says. “We saw how many people came to the halal stands at the Anuga Food Trade Fair to get information about it.”"They were not all Muslims - there were people from all over the world, from Pakistanis to Chinese people. So I think it’s a big market place.”

Source: HalalFocus.com

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With Procter & Gamble being one of the largest US Hispanic advertisers, they need to deepening their offering and content online for Spanish-speakers.

The first episode of Spanish-language online branded entertainment show “De Moda” focuses on celebrities who wear amazingly inexpensive clothes on the red carpet. That was the most popular topic last year on “The Thread,” which like “De Moda” is produced for Procter & Gamble Co. by Starcom MediaVest Group units and Yahoo.

Webisode SpanishMarketers and their agencies can spend months deciding whether a successful English-language property will work as well in the U.S. Hispanic market, and if so, what besides language should change to appeal to a Latino audience. That’s especially true in areas such as branded entertainment, where good Spanish-language content is still scarce.

In October Procter & Gamble debuted “De Moda,” a U.S. Hispanic version of “The Thread,” both designed to showcase about half a dozen P&G brands over 26 episodes for “De Moda” and more for “The Thread,” which started a year earlier.

For the Spanish-language version, the first step was to be sure the premise — celebrity fashion — resonated with Hispanic women, said Marcy Greenberger, media director at Tapestry, one of Starcom Mediavest Group’s multicultural units. Tapestry handles Hispanic buying and strategy, working with MediaVest and its branded-entertainment unit Connectivetissue, which handles production for both shows.

“Then we realized we didn’t want to just translate it,” Ms. Greenberger said. That’s not just for cultural relevance, but also because Hispanics consume English-language media, too, and some viewers may be watching both versions of the program.

Latina stars
Right now about 50% to 75% of the content is the same on both shows, Ms. Greenberger said, but the idea is to use fewer Hollywood stars and more Latin American celebrities and telenovela actresses. For instance, the latest episode, about stylish Latina women of comedy, features Sofia Vergara, who appears in ABC’s “Modern Family,” America Ferrera from “Ugly Betty,” and a novela star.

“One thing people struggle with is they feel they have to do something completely different with Hispanic,” Ms. Greenberger said.

“De Moda” hired its own Spanish-speaking host, local newscaster Carleth Keys, and a Spanish-speaking producer. But they will share with “The Thread” stars like Sofia Vergara, who can be interviewed in both Spanish and English (some Hispanic celebrities may be pictured on “De Moda” without an interview; a clue that their Spanish isn’t fluent). Piggybacking on production of “The Thread,” “De Moda” cuts costs by sharing a set overlooking Times Square in Manhattan, and some of the same footage.

P&G’s presence ranges from a simple sponsor’s credit to full product integration every four episodes or so. In one upcoming video, “De Moda’s” host and a model will go to a New York salon for a hair makeover involving Herbal Essences.

Both shows promote some of the same P&G brands, such as Herbal Essences, but “The Thread” brand portfolio has included Crest White Stripes, which aren’t promoted in the Hispanic market, and “De Moda” works with Dawn with Olay Beauty dishwashing liquid, which may be highlighted with an upcoming episode on celebrity hands.

Yahoo partnership
New “De Moda” episodes will appear about every two weeks, and there are blog posts in between, drawing about 200,000 visitors in the first half of October. The top search terms in Spanish from Yahoo are also posted, giving the “De Moda” team insight into viewers’ current interests.

“De Moda” is promoted across Yahoo en Español, including streaming banners that let viewers watch the videos from different parts of the site, said Adam Chandler, Yahoo’s executive director for U.S. sales for partnerships and emerging markets.

Elsewhere on Yahoo, State Farm and OMD have added a Spanish-language version called “Mamas Famosas” to the “Goddess” blog about celebrity moms on Yahoo’s popular OMG! site. It’s a more limited program, with a Spanish-language introduction followed by Spanish subtitles over the English-language content.

“That’s how the advertiser wanted to partner with us,” Mr. Chandler said. “The next direction is the way we’re headed with “De Moda.’”

Source: AdvertisingAge

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Ad Sheik Creative Process

At a marketing presentation recently, I had the pleasure of meeting Benjamin Taghavi-Awal,  the founder of mobile comic strip provider Mobikk, who revealed that the Indian market is a huge potential for them as comic books are hugely popular in India (as is the case in Africa as well).

Looking at this with multicultural marketing glasses, indian groups are large and widespread across the globe (especially prominent in the US and UK with each country having aprx 2.5 million people of Indian descent) and considering that this groups is affluent and highly educated makes them an attractive target group.

InMobi just released a survey showing that 57% of Indian youth is using their cell phone for mobile internet browsing and close to one-third of respondents who surf the Internet through their mobile phones engage with brands that advertise. Another mobile operator is Rebtel which apparently have considerate Indian traffic through their net as well. In 2008 they teamed up with Monsoon Media to create an Indian comic strip as advertising material for a multicultural offline and online ad campaign targeted at Indian Americans.

With mobile browsing usage starting to pick up speed, you might need to come up with innovative advertising such as these to attract your next mobile customer.

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Some interesting facts on internet usage globally from Search Engine Land on the topic of which language should you use for web communication:

Digital technology has shrunk the world—time and space no longer inhibit real-time communication like they once did. A business in Uptown Chicago can communicate just as easily with the UK as they can with downtown. A simple laptop and broadband internet connection can reduce oceans to streams, making online marketing one of the most powerful sales channels available to 21st century business.

But the unity of the market in the global village breaks down when it comes to language: there is no universal language.

English may have emerged as the de facto language of international business and, subsequently, the web, but any organization that is looking to make serious inroads into foreign markets shouldn’t allow the fact that many foreigners speak English obscure the following facts:

  • Asia accounts for over 40% of the world’s internet users
  • China has 30% more internet users than the US
  • 75% of the world’s population speaks no English at all
  • Internet users are four times more likely to buy from a website in their native language
  • People search the internet in their native tongue

Online marketing and SEO go hand in hand. With international markets, localization is an obligatory addition, given the cacophony of cultural and linguistic complexities that come into play.

Take French for example. In France, dîner is “evening meal,” but in French-speaking Belgium and Switzerland it means “lunch”. Similarly, déjeuner is “lunch” in France, but “breakfast” in Belgium and Switzerland.

There are clear differences between standard German and Swiss German too. For example, the Swiss don’t use the “ß” (Eszett) symbol, choosing to use “ss” instead. And Switzerland sometimes uses a different grammatical gender to that in Germany (e.g. “das E-Mail” instead of “die E-Mail”). There are many such examples from within Europe alone that help to highlight the importance of following a strict localization strategy.

When launching a foreign language website, it goes without saying that you should always use a professionally qualified translator who is a native speaker not only of the language in question, but the precise country variant too. Now we can talk search.

Keyword translation

Research from eConsultancy has shown that more than half of European marketers planned to increase their SEO activity this year. When converting this activity onto the international arena, however, there are a few issues to be wary off.

As a general rule of thumb, translating keywords is a bad idea. Even if a search term is correctly translated, it may not be what people use to search for a product or service locally.

The term “car insurance,” for example, ranks highly on Google. A correct translation of this into French is “l’assurance automobile.” However, by checking the keyword tool on Google France, it’s clear that most consumers search with “assurance auto” or “assurance voiture” instead. You can avert a major SEO travesty by carrying out just a little research.

With some languages, English keywords can be imported directly. In German, English words are often used with regards to technical and web-based terminology. Terms such as “web design,” “web designer” and “design web,” for example, rank very highly on Google Germany’s keyword tool, meaning a business that ranks highly for those terms in the US or the UK would be fine to import them straight into their German language website. But the business would need to have this checked by a native German speaker first.

Language, SEO and the web

If any persuasion is needed as to the wisdom of adopting a proper multilingual marketing strategy, consider this: English may be the dominant language of the web in terms of content, but over fifty percent of all Google searches are in languages other than English. This figure is likely to rise as online populations grow far quicker in foreign language-speaking emerging markets such as China and Russia, than in the west.

This creates a great opportunity for international marketers. Because online competition for key search terms in foreign languages is much less fierce than in English, many businesses find that they can attain lucrative high positions on country-specific search engines, with much less effort than in English.

If this tells you anything, it tells you this: a multilingual marketing and localization strategy should underpin any international campaign, with SEO playing a pivotal role.

It pays to address the linguistic and cultural complexities that come with targeting foreign markets and you must speak to customers in their own language. By using inappropriate style, terminology and grammar, key messages are often lost and overall confidence in a brand diminishes.

Marshall McLuhan was ahead of the game in realizing the changes that mass media would bring to the world’s consciousness. But language is one of the last remaining barriers in creating the global village he envisaged.

Source: SearchEngineLand

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It’s no secret that younger consumers respond to mobile marketing much more than older consumers, but I came across an interesting case study that dove into the realm of socioeconomic and race-based demographics in regards to how they respond to mobile marketing.

Picture 2Continental Airlines recently ran a marketing campaign aimed at the Hispanic-American demographic in which consumers could enter by texting a keyword to a short code or by clicking on a WAP link within an SMS alert from Univision and other various publishers.  The contest let consumers enter to win a trip for two anywhere in the world — up to $2,500 worth of plane tickets — by submitting a video.

The airline ran ads on TV, on-line banners, search engine ads, out-of-home, radio and mobile — both SMS and WAP.  After it was all said and done, the company found that their interactive ads (mobile and on-line) were more effective than their off-line ads by a long shot (not surprising) but, most interestingly, the mobile ads were five-to-ten times more effective than on-line advertising.

A ten-times better response for mobile over other forms of marketing isn’t that surprising, but mobile getting a ten-times better response over Online ads for the same campaign is pretty impressive- and speaks volumes as to what the best way to reach the Hispanic demographic is.

The case study taught Continental Airlines a thing or two about not only what mobile can do when used properly in a multi-media campaign, but also how to bolster response from certain demographics.

Source: Mobile Marketing Watch via Hispanic Digital

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On the Twitter blog, co-founder Biz Stone announced that thanks to volunteering Spanish-speaking people helping them to translate the micro-blogging site into Spanish.

To change language, just click on the drop-down tab on your bottom left.

twitter esp

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While most people with an interest in Hispanic markets know that more than 60 percent of the United States Latino population is comprised of people of Mexican origin, few are aware of the breakdown by country of origin of the remainder. The remaining third come from Puerto Rico, Cuba, El Salvador, Dominican Republic, Guatemala, Colombia, Honduras, Ecuador, and Peru.

Top Countries

Gathering information on ethnicity and country of origin can be challenging and accurate results require additional time and effort for demographic researchers. For example, the concept of ethnicity and country of origin is in itself complex. Individuals self-describe their ethnicity and country of origin relationship when responding to U.S. Census surveys. However, country of origin may differ from country of birth and both may differ from ethnicity. In other words, two individuals from the same family and born in the same country may respond differently to the same question. One may indicate he or she is Latino and the other may not.

Some people born in Los Angeles identify their country of origin as Mexico; some New York natives may also self describe their country of origin as the Dominican Republic or Puerto Rico although the island is part of the United States.

At the same time, the percentage of United States citizens among Latinos varies by country of origin. For example, almost all Puerto Ricans (99.4 percent) are citizens. The groups with the next highest percent of citizens are Cuba, Mexico, Dominican Republic, and Colombia all with more than 60 percent United States citizenship rates, according to updates released by the Pew Hispanic Center on Latino population groups and their characteristics last month.

Source: Hispanic MPR

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ContinentalContinental Airlines plans to begin selling ad space on its website. The airline company signed a deal with Winstar Interactive Media to sell advertising on Continental.com. The two entities hope the airline’s reach – 10 million unique monthly users – will be appealing to marketers. The move is an extension of other media platforms – such as in-flight magazines and in-flight video – which Continental offers to advertisers during the trip itself, the companies say [pdf].

According to the U.S. Travel Association, at least 76 percent of all U.S. travelers are using the internet to make travel plans. Frequent travelers are even more likely to make their travel plans online. “This is an ideal opportunity for advertisers to put their marketing message directly in front of a valuable and highly targeted audience,” says Winstar Interactive CEO Adam Guild.

Airline passengers are a “captive group of upscale consumers,” according to the Airline Advertising Bureau (the advertising sales agent for United Airlines). In addition to being frequent business travelers, this audience skews toward levels of upper management that make and influence important business decisions every day.

Interesting move. If Continental can keep the ads relevant to the passenger this could be seen as added value after booking your flight. As an hispanic advertiser it’s an interesting space to try as Continental’s Spanish-speaking site is rather complete and with their hub being in Houston they should have a rather strong Hispanic customer base.

Source: Media Buyer Planner

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Google AdWordsGood news for advertisers – Google will be testing a new feature of AdWords called Product Listing Ads. Product Listing Ads works with an advertiser’s Google Merchant Center account to serve highly targeted ads that include richer product information directly in the ad itself – including product image, price, and merchant name. Starting today, U.S. users searching on Google.com may begin to see Product Listing Ads more frequently on their shopping related queries.

Product Listing Ads is part of an effort to simplify the advertising process for merchants with large product inventories. Some of the key features of Product Listing Ads include:

  • Pay only for results: Product Listing Ads are charged on a cost-per-action (CPA) basis, which means that you only pay when a user clicks on your ad and completes a purchase on your site. Because Product Listing Ads is charged on a CPA basis, it offers a risk-free way for you to reach a larger audience on Google.com.
  • List your entire inventory: Product Listing Ads requires no keywords or additional ad text. Whenever a user enters a search query relevant to an item in your Google Merchant Center account, Google will automatically show the most relevant products along with the associated image, price and product name. Product Listing Ads makes it easy for you to promote your entire product inventory on Google.com.

At this time, Product Listing Ads is still a beta feature and is only available to a limited number of retail advertisers. Over time, Google will increase the number of users who see Product Listing Ads as well as the number of advertisers able to participate.

Source: Inside AdWords

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Google WaveThose of our blog readers who are on Google Wave and wants to discuss multicultural marketing can add us to their contacts. Search for title:ad sheik or add niklas.nikolaidis@googlewave.com and add us to your contacts.

See you on the Wave.

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Yahoo Mobile In SpanishYahoo has launched a Spanish language version of its mobile homepage. The company cites Census data that reflect a population of 46 million Hispanic people in the US. Yahoo also cited comScore data that show tremendous mobile internet growth among Hispanics, which is “outpacing that of all other groups, with 88% of Hispanics consuming content on their mobile phones.”

Here’s the new Spanish language mobile homepage, which mirrors the look and feel of the English-language version.

Source: Search Engine Land

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If one way to outfox the economy is to stimulate growth, increasing the attention paid to multicultural or ethnic consumers is a smart strategy, according to speakers at the opening general session of the 99th annual conference of the Association of National Advertisers.

Neil Golden, senior vice president and chief marketing officer at the McDonald’s U.S.A. division of McDonald’s, devoted his presentation to what he called “leading with ethnic insights” – in other words, initiatives in multicultural markets can generate significant gains in sales and market share.

“The multicultural, ethnic segments are leading lifestyle trends,” Mr. Golden said.

Mr. Golden offered examples of how McDonald’s U.S.A. sells new products like the Angus Third Pounder and coffee drinks with campaigns tailored to groups like African-Americans, Hispanics and Asian-Americans.

For instance, a TV commercial for the Angus burgers shows a Hispanic man riding a bus enjoying his meal so much that he does not notice he has reached the end of the line and is sitting in an empty bus.

If McDonald’s U.S.A. conducts nine focus groups, Mr. Golden said, two will be composed of Hispanics and be conducted in Spanish, two will be for African-Americans, two will be for Asian-Americans and three will be composed of a cross-section of consumers.

Andy England, chief marketing officer at MillerCoors, the joint venture of the brewers SAB Miller and Molson Coors, said that advertisers not reaching out to young Hispanic consumers “are not going to win in the market,” whatever the category. Among the commercials he presented was one in Spanish for Coors Light.

Source: New York Times via twitter@technicultr

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SUMMARY: The U.S. added nearly 1.2 million persons of Hispanic origin to the population between 2007 and 2008, raising the Hispanic population from 15.1% to 15.4%. And new Hispanic immigrants are expected to continue to come in large numbers for the foreseeable future. Since a large share of the Hispanic population in the U.S. will continue to be new immigrants and their second generation children, the acculturation process may not happen has quickly or as thoroughly as with past immigrant groups. Marketers need to be acutely aware of both language and acculturation matters when crafting marketing strategies.

Marketers looking to tap into high-growth population segments should turn their attention to the U.S. Hispanic segment, which grew at a rate 3.4 times higher than the total population between 2007 and 2008 and nearly ten times higher than the non-Hispanic white population. Over half of all U.S. population growth during this time came from Hispanics, raising Hispanics to 15.4% of total U.S. population—a year-over-year growth rate of more than 2.6%.

Read more at NielsenWire Blog

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78% Take the quiz at SEO moz

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Spain FlagIf at one time the emigration of Spaniards to Latin American countries was commonplace, the reverse process during the last decade has made Spain into “one of the world’s chief recipients of foreigners,” according to sociologist Miguel Requena.

Ecuador, Colombia, Peru and Argentina are the countries that have contributed most to boosting the number of immigrants in Spain’s population, from 3 percent to 13 percent between 1998-2008, Requena, professor of sociology at Spain’s National University for Online Education, said in an interview with Efe.

These “enormous volumes,” to which must be added those coming from Romania, Morocco and Britain, were slowed by the current recession, which halted the creation of the kind of low-skilled jobs typically filled by migrants, he said.

“It’s always difficult to make predictions, but what we can surmise is that the immigrant situation in Spain during these last 10 years will be very hard to repeat,” according to the co-editor of the book “Las Multiples Caras de la Inmigración en España” (The Many Faces of Immigration in Spain) published by Alianza Editorial in 2009.

The improving economic situation in several of these countries, as well as Spain’s visa requirement for their citizens, have been contributing factors to the declining number of arrivals of these South Americans, which to a certain extent will continue through the process of family reunification, he said.

Romanians, Moroccans, Ecuadorians, Britons, Colombians, Argentines, Peruvians and Bolivians are, in that order, the most numerous communities by country in Spain, which together make up half of the immigrants and are analyzed by 11 specialists in different chapters of the book.

For Requena, Ecuador had a massive emigration to Spain after the 1999 economic crisis, which began to stabilize beginning in 2005.

“Ecuador has had a very strong process of expelling its own citizens both towards the United States and to Spain, but the economic situation there has changed substantially in the sense that there is no longer so much pressure to emigrate,” he said.

Natives of Bolivia, Colombia, Ecuador and Peru have generally shared a profile of immigrant workers who have gone to Spain seeking a better quality of life.

The Argentines, whose country has exchanged migrants with Spain for 150 years, are different from other Latin American groups in that they have a higher educational level and greater variety.

As for gender, Ecuadorian and Colombian immigrants have proportionally more women, those from Argentina, Peru and Bolivia are more evenly balanced by sex, while Moroccans, Romanians and Britons are mainly males.

In general, Requena said, “migrants generally move through networks and so they go primarily to places where there are already others of their own nationality.”

Source: Latin American Herald Tribune via Hispanic Tips

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Best BuySometimes multicultural marketing can be tricky for a company due to the cultural and religious aspects (but hey, has religion ever been easy, people?) Best Buy stands by its decision to wish U.S. Muslims a Happy Eid Al-Adha, a rep for the company said, and though some Best Buy customers took offense, a Muslim advocacy group praised the move.

The retailer got some flak this week for including, along with its circular advertising Thanksgiving Day sales, a note saying “Happy Eid Al-Adha,” which refers to a holiday of sacrifice for followers of Islam on Nov. 27 this year. After TechCrunch ran an item about the circular, some claimed offense and said they’d take their business elsewhere. “I spent about $3,000 with . . . your store. I will be shopping somewhere else,” one consumer wrote on Best Buy’s Web forum. “BB has the Muslims covered with the ‘Happy Eid,’ but what about the rest of us Americans?” wrote another. “Do we get a ‘Happy Thanksgiving’?”

(The American Family Association, a Christian advocacy group, has singled out  Best Buy for using “Happy Holidays” instead of “Merry Christmas.” A Best Buy rep, however, didn’t agree with the claim, saying: “You will see more of Christmas in our holiday messaging. Christmas will be included in our insert and online. We have ‘Merry Christmas’ on our gift cards, too. In addition. we have developed the Christmas Morning simulator as an online interactive game.”)

Not everyone was dismissive. “Stop with the hatin’ and happy Eid,” wrote one TechCrunch commentor. “For every anti-BB post, I’m going to spend $1 there,” wrote another.Best Buy Ad

Best Buy rep Lisa Svac Hawks explained the thought behind the greeting: “Best Buy’s customers and employees around the world represent a variety of faiths and denominations. We respect that diversity and choose to greet our customers and employees in ways that reflect their traditions,” she said.

Ahmed Rehab, a spokesman for the Council on American-Islamic Relations, said he could not recall when any American retailer mentioned the holiday in its ads. “It makes perfect business sense to acknowledge and celebrate a holiday that one out of four people celebrate,” Rehab said.

Best Buy’s not the only retailer to be criticized for its holiday advertising this year. The AFA is calling for a boycott of Gap because the company has downplayed the word “Christmas” with a campaign that states: “Go Christmas, Go Hanukkah, Go Kwanzaa, Go Solstice,” and beckons consumers to “86 the rules.”

Source: BrandWeek and Crunchgear

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Ethnic AdFrom next week (30th November) the industry will be able to track the numbers of people from ethnically diverse communities cast by agencies and advertisers as artists in TV commercials.As a result of conversations between the IPA and Clearcast, agencies will have the option of stating whether the actors within their advertisements are from Black, Asian or Minority Ethnic (BAME) groups when they put forward their submissions to Clearcast.  This will be through the addition of two tick boxes on the Clearcast submission form; ‘Ethnic (BAME) featured artist?’ and ‘Ethnic (BAME) walk-on artist?’ that agencies will be able to fill in as appropriate.

This development forms part of the IPA’s wider diversity initiative and once the information has been submitted, it will be collated by the IPA to form an annual benchmark survey.

Says Hamish Pringle, IPA Director General: “We’re most grateful to Chris Mundy for his positive reaction to our proposal. Through this simple addition to the Clearcast form we will be able to track our progress on one of the three key commitments we made in 2003, namely to increase the portrayal of people from ethnic diversities in ads to be representative of their importance as consumers, and citizens.”

Says Chris Mundy, MD, Clearcast: ”Whilst Clearcast’s specific role is to advise on and clear commercials against the TV Advertising Standards Code, we see ourselves as having a wider responsibility to our industry and the viewing public, so we’re delighted to make this contribution to the cause. We see this data having an impact not only in terms of improved portrayal, but also in encouraging increased diversity of employment and more effective marketing to the BAME sector.”

Says Saad Saraf, member of the IPA’s Ethnic Diversity Forum and CEO of MediaReach: “The BAME markets are already very large and continue to increase in importance, so we welcome Clearcast’s contribution. I believe strongly that a commercial will appeal more to a BAME target audience if it reflects it, and casting the right people is an essential component in effective communication. This isn’t as easy as it might seem, given the complexity and fast-changing nature of the cultural mix in the UK – after all over 300 languages are spoken in London alone.”

This information is being collected by the IPA for research purposes only.

Background information:

• In 2003 the IPA launched an online guide to ethnic diversity in the UK as part of a self-declared ethnic diversity week for the ad industry. See: http://www.ipa.co.uk/Content/Diversity

•  The guide was the culmination of a two-year project by the IPA Ethnic Diversity Group, then co-chaired by Ray Barrett (Creative Director of Barrett Cernis) and Jonathan Mildenhall (Managing Director of TBWA) and looked at the portrayal and employment of ethnic minorities in advertising.

The project communicated three significant findings:

• That advertisers need to wake up to the opportunities of the ‘brown pound’ (an economic view).

• BT got it right in portraying ethnic minorities in ads (a portrayal view).

• The ad industry must sell itself harder to attract more ethnic minority employees (an employment view).

The report also highlighted:

• 7.9% of the UK population is of ethnic minority origin, in London this rises to 31%.

• The combined disposable wealth of this group is estimated at some £32billion.

• Only 4% of IPA agency employees are of ethnic origin.

• Of this 4%, 70% are in support disciplines such as IT and finance.

Figures from the 2008 census showed that of the 140 agencies submitting a full census return, 95 provided information in respect of the ethnic diversity of their employees. Figures from these agencies indicate that those from a non-white background account for 8.4% of the employed base. This is an increase on 2007 figures, where 5.9% of people employed in 67 agencies were from a non-white background. The 2009 census will be available from January 2010.

The BME agency representation figures are improving, however work still needs to be done. The IPA is working on a collaborative project to update the 2003 guide which will be re-launched on completion.

The main IPA contact, responsible for the administration of the Ethnic Diversity Forum affairs is Adah Parris, IPA Account Manager – adah@ipa.co.uk.

Source: Adland

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Todays is the start of the muslim celebration Eid al-adha so we here at Ad Sheik just wanted to wish all people celebrating this holiday a Happy Eid al-adha!

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PingdomSince social media became the darling of marketers, much research has been done to discover who uses it and why. Many reports point to women being the more social of the two sexes, and a recent study from Pingdom comes to a similar conclusion.

When Pingdom broke down the data to find the gender split between social networking and social media sites such as Twitter, Facebook, Reddit and Digg, they found that the vast majority of sites (16 out of 19) had more female users than male.

Similar conclusions have been reached in the past by RapLeaf (’08) and FutureWorks’ Brian Solis (’09). The most female-dominated sites was found to be Bebo (66%) but Classmates, MySpace, Xanga and Ning were all composed of over 60% female users. Men dominated social news sites such as Slashdot (82% male), Reddit and Digg.

graph social media

Interestingly, many commenters on Pingdom’s blog entry regarding this study queried whether scammers and spambots were responsible for elevating the number of females on some social sites. Fake female personas are often used by fraudsters as they have a greater chance of being friended.

We could expect the ethnic communities having the same split and tendencies as well on these sites as they tend to follow the same pattern for the mainstream social media.

Source: BizReport

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Interesting post on social media vs multicultural marketing from Advertising Age.

Excerpt:

African-American, Hispanic, and Asian consumers download more mobile ringtones, games and images than their white counterparts. They share shopping and entertainment advice and consume a wider range of mobile media (from Internet to live TV to streaming audio) than their peers. They engage in niche social networks that are grounded in offline interaction. They’re more likely to store and share photos, contacts and calendar information on their mobile phones than anyone else.

Hispanics, in particular, are more likely to befriend a brand on a social-networking site than non-Hispanics. And African Americans as well as Hispanics are more likely to use social-networking spaces to share opinions with friends about products, services and brands than “general market” consumers.

Source: Ad Age

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The majority of online Americans now visit social networking sites, and Hispanics and other minorities continue to visit them more than Non-Hispanic whites, according to the 2009 Multicultural Marketing Study by the Center for Hispanic Marketing Communication at Florida State University, DMS Research, and Captura Group.

Read more on this need-to-know piece on Captura Group’s blog.

Source: Hispanic Online Marketing

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The number of people from overseas living in the UK reached a record high of 6.7 million last year, the Office for National Statistics has said.

In its annual overview of population figures, the ONS said 11% of people had been born abroad.

Nearly 25% of all births in England and Wales in 2008 were to foreign-born women – another record. Immigration Minister Phil Woolas said the figures did not account for those immigrants who were returning home. The births to foreign-born women made up 170,834 out of the total of 708,711. Immigrants from Eastern Europe, for example, had 25,000 children.

The statistics agency also projected that the UK’s population would increase by nearly 10 million in the next 25 years, a rate which is almost double that recorded in the last quarter of a century. The ONS estimated there would be 71.6 million people living here by 2033, up from 61.4 million now.

Mr Woolas cautioned that previous attempts to estimate future populations had been wildly inaccurate.

“These population projections do not take into account the impact of future government policies or those Eastern Europeans who came here, contributed, and are now going home,” he said. “Projections are uncertain. For instance in the 1960s they said our population would reach 76 million by the year 2000. This was off target by 16 million.

“And let’s be clear, the category ‘foreign-born mothers’ includes British people born overseas, such as children whose parents are in the Armed Forces or those who come to Britain at a very early age.

“Overall, net-migration is falling, showing that migrants come to the UK for short periods of time, work, contribute to the economy and then return home.”

Liberal Democrat home affairs spokesman Chris Huhne said: “It is difficult for anyone to accurately forecast the population now, let alone in 30 years, after Labour and the Tories abandoned exit checks. “We cannot know how many people live here if we do not count people out as well as in.

“Some parts of the country, like Scotland, need and want more population while others, like the South East, are at the limit of environmental sustainability.”

Source: BBC

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A new study by the Pew Center reveals that the median age of Latinos in the United States is 27 years, making them the youngest ethnic group in the country, reports Univision. By comparison, the median is 31 for African-Americans, 36 for Asian ethnic groups and 41 for whites. The study also concluded that two-thirds of all Latinos aged 16 to 25 in the country were born in the United States, a challenge to the perception that a majority of Latinos are immigrants.

The study, based on a survey of 16 to 25 year old Latinos, also revealed that 52 percent of respondents identify themselves with their parent’s country of origin, while just 24 percent identify with the United States.

Source: New America Media

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Milk splashThe most popular private-brand products among Hispanics, defined as purchased when shopping “every time” or “fairly often,” are dairy items (54%), paper products (41%), carbonated beverages or bottled water (35%), cleaning supplies (34%) and hot and cold cereals (34%), according to a Food Marketing Institute poll.

Nearly three-quarters (73%) of Hispanics agree that “store brands are a great value for the money,” and 64% said “store brands are just as good as national and international brands.”

“Hispanic people are discovering the value and quality of private brands,” said Patrick Walsh, vice president of industry relations and collaboration for FMI, in a statement. “This is a welcome finding since food plays a central role in their culture.”

The study found that 37% of Hispanic shoppers are buying more private-label products this year and one in four plan to buy more in 2010.

Source: Supermarket News via Hispanic Tips

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Plenty of news of Hispanics and food this week…related to Chistmas, maybe? ;) This one from Portada.

The digital division of Univision Communications Inc. today announced the launch of its new vertical site, “Cocina” (Cooking) on Univision.com. The new vertical site is Univision.com’s first-ever fully dedicated cooking resource.

The “Cocina” vertical site provides a rich platform for users to publish their own recipes and share them with the larger Hispanic community. The online website features:

  • Hundreds of delicious recipes from around the world.  Plus, users can add their own recipes and photos to their “Mi Cocina” (My Kitchen), and send recipes and ingredient lists directly to their mobile phones.
  • Users can personalize their experience by sharing, rating and commenting on recipes, and bookmarking their favorites from other users to their “Mis Favoritas” (My Favorites) recipe section.
  • Exclusive video and cooking tips from celebrity chefs from popular Univision, TeleFutura, and Galavisión shows, including “Despierta América” (Wake-Up America), “¡Qué Sabor!” (Such Flavor) and “Delicioso” (Delicious), among others.
  • A completely revamped design.
  • A recipe search tool allows users to browse by meal, country, ingredient and more.
  • From the mobile website, users can view their “Mi Cocina” section, rate recipes and add to their recipe favorites list.

As the first “Cocina” advertiser across online and mobile, General Mills Inc. will have exclusive sponsorship of the “Cocina” widget and is sponsoring key areas of the site, including the recipe section.  General Mills has category exclusivity within Baking, Snacks, Yogurt, Soups, Meal Planning Alternatives and Breakfast Cereals.

Nearly 12 million U.S. Hispanics live in a household that spends $100+ on groceries in a week, that’s 54 percent of all online Hispanics age 18 and older. With more than 11 million U.S. Hispanics reporting that they really enjoy cooking and trying new recipes, the “Cocina” vertical site is serving this audience with culturally relevant offerings they can use on a daily basis.

Source: Portada

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Facebook logoIn its earliest days, Facebook was primarily a white and Asian phenomenon. No more. In the first study of the race and ethnicity of its U.S. users, Facebook said Wednesday that blacks and Latinos have joined the social networking giant at a rapid clip in the past several years.

Illustrating the growing diversity of online users as the Internet matures, a study by Facebook researchers found that about 11 percent of the social network’s approximately 100 million U.S. members were African-American, about 9 percent were Latino and 6 percent were Asian, according to a blog Facebook posted Wednesday evening — a much higher share for blacks and Latinos than four years ago.

Facebook does not ask its more than 350 million worldwide members to disclose their race. But researchers at the Palo Alto-based social network used a Census Bureau database of the demographic characteristics of 150,000 American surnames to track the rapidly changing racial makeup of its U.S. members over the past four years.

“What we’ve seen over time is that as Facebook has grown in the U.S. population, we’ve come to represent a cross-section” of Americans who are online, said Cameron Marlow, the Facebook data scientist who led the study.

Ultimately, the statistical analysis could be a way for Facebook to dig deeper into the vast web of friendships, civic attachments and other relationships of its members. Although there is controversy about the value and limitations of sociological data gleaned from online networks, some experts believe that such studies could provide rich sociological insights, filling in the broad gaps left by existing sources of demographic data like the U.S. Census.”I think it will be transformative,” said Duncan Watts, a Yahoo research scientist who recently used Facebook to conclude that people often have inaccurate beliefs about the political convictions of their friends. “In sociology for the last 100 years, we’ve had the theory, but it hasn’t really been possible to test it, because so much of what is important to sociology is individuals interacting to produce” families, friendships and social groups.

Social networks like Facebook, MySpace and Linked-In skew younger and more female than the general population, but the increased diversity of Facebook may be another indication of the maturation of the Internet, as minorities and other groups come on board. With well over 90 percent of young adults and the college-educated population now online, “we’re reaching the saturation point in the early adopting population,” said Susannah Fox of the Pew Internet and American Life Project.

The hoard of demographic data owned by Facebook — age, gender, education and now race and ethnicity of perhaps a third of the U.S. population, along with a list of their closest friends — is a huge potential bounty for advertisers. But Facebook said this study was not done for business purposes, but to get a sense of how closely the social network mirrors America.

“Diversity on the site is a good thing for the site, and for the users of the site,” Marlow said.

“At the scale we’re at, it’s hard not to be diverse,” he added. “But at the same time, it was surprising to see how the story unfolded over time.”

Following Facebook’s 2004 launch among the students at elite universities such as Stanford and Harvard, the network was much less diverse than the U.S. population — only about 3 percent were Latino and 7 percent were black in late 2005. Asians and, to a lesser degree whites, were overrepresented on Facebook relative to their share of Internet users and the general U.S. population.

But starting in mid-2007, the share of Facebook users who are Latino began to grow rapidly, as they gained numbers even faster than the social network’s overall growth.

And in 2009, the share of African-American members in particular has grown rapidly, with both groups on Facebook now approaching estimates for their share of overall Internet users.

While Facebook is now close to the 12 percent share blacks comprise of the overall U.S. population, Facebook’s Latino membership is still below their 15 percent share of the U.S. population.

The Facebook study used members names and drew from a 2000 Census database that correlates surnames and race — for example, 89.9 percent of Americans named Washington are black, 95.1 percent of Americans named Zavala are Latino and 98.1 percent of people named Yoder are white, according to the Census Bureau.

The scientists then used a statistical technique to adjust their estimates based on the current set of Facebook members’ names.

It’s now easy to find predominantly black Facebook sites such as the “Largest African-American Facebook Group,” a group trying to recruit 5 million members.

Kwixuan Maloof, a San Francisco public defender, said he wonders whether the presidential inauguration helped trigger the takeoff in black members this year.

“A lot of African-Americans went to the swearing in,” said Maloof. “I went to the swearing-in, and I updated what I was doing on Facebook, and a lot of other people did that too. Here we have this very historic event happening, and if you wanted to get up-to-date news, one of the fastest ways to do that was on Facebook.”

Terri Flamer of East Palo Alto, a computer support worker at Stanford, said most of her Facebook friends were white for years.

For years, the self-described geek tried to evangelize for Facebook with her black friends. “That’s one thing I think black people don’t have is something that is central that we’re able to connect like that,” she said.

But in the last year, she began to notice an influx of black friends, such as old school friends from the all-black schools she had attended. Somebody posted a third grade class photo, tagging the names of people in the picture, which triggered another influx.

“I think part of it was because they knew somebody who was on there,” Flamer said. “And all of a sudden it made them want to be on there, too.”

Source:   Mercury News via Steve Rubel on Twitter

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The Arab online advertising market is set to expand as much as 60 per cent next year to about US$100 million (Dh367.2m) amid a surge of interest in the Middle East internet sector. “We’re very optimistic about where this market is going to go. Considering the market went up 30 per cent in a really bad time, going into a 50 to 60 per cent growth is not unrealistic in 2010,” said Ahmed Nassef, the managing director of Yahoo Middle East. “The signs are very positive after talking with our agencies and clients.”

This year’s online advertising revenue in the region reached about $60m, with Maktoob, the internet portal bought by Yahoo earlier this year, taking a “large” slice of it, Mr Nassef said. He declined to provide a specific market share level for Maktoob.
Dimitri Metaxas, the regional executive director of digital media at the advertising group Omnicom, said that all of the elements were in place for the regional digital advertising market to grow.

“There’s become an increased focus over on the digital arena,” he said. “Clients are facing a number of challenges that digital can play a strong role in solving, combined with the fact that a lot of businesses are underutilising it. “On the other side of the coin, the amount of enablers is growing. Advertising agencies are taking up the mantle and there’s become a lot more digital specialists working in the field.”

Maktoob will probably continue its dominance in the regional media market as it targets access to 35 million unique users compared with its current base of 18 million users by next year, Mr Nassef said. There are roughly 60 million Middle East residents with online access.

“We’ve grown Maktoob’s business over the past year by more than 60 per cent and we’re seeing the overall trend in the market growing 30 per cent this year, so we’re way ahead of the market trend,” said Mr Nassef. “There’s very little Arabic content for people to find online. The big challenge for us is to develop really strong Arabic content and build strong relationships with regional and local offline publishers.” Mr Nassef also pointed out that Yahoo owns Right Media Exchange, an online advertising auction and exchange market that provides reselling services for advertisers. It will probably merge its business to Maktoob’s existing clients, he said.

Maktoob was purchased by Yahoo in August in a historic deal estimated to be worth as much as $100m. It was the first Arab company to be acquired by a major internet player and has generally been accepted by industry observers as being at the forefront of a new era of internet entrepreneurship in the Middle East.

Mr Nassef plans to expand the company’s editorial and sales departments by as much as 20 per cent and to focus on creating Arab versions of Yahoo’s e-mail, games, search and messaging services. A completed branded website that will automatically display the unified Yahoo-Maktoob portal will be in place by the end of the first quarter of next year, Mr Nassef said.

“It will probably be some time in April or May when the transition is done and everyone know exactly where they’re going to end up within the organisational structure of Yahoo,” Mr Nassef said.

Source: The National

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Twitter BirdLooking to target South Asian audiences? Make sure to follow some of the hugely popular Bollywood stars on Twitter.

Here’s a comprehensive list from Digital Inspiration.

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The PEW Internet and American Life Project just released new information about use of the internet by Latino adults in the United States.

Read more on Pew Internet.

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NBA India

Never underestimate the importance of sports as agate opener for multicultural marketing. It now seems like basketball is growing in India as well (it exploded in China due to the player Yao Ming’s entrance to the league). The National Basketball Association (NBA) today launched its official online and mobile sites designed for audience in India.

The online destination will offer a comprehensive fan experience including live games, video highlights, select Hindi content, player blogs and original columns from two India-based NBA journalists, a press release issued here said.

The website, accessible at nba.com/india, features a live game broadcast every Thursday morning in India throughout the regular season.

nba india sample

Meanwhile, the mobile site m.nba.com/India will provide fans real-time access to the latest NBA news, scores and standings, it said. The sites are being launched in partnership with local NBA marketing partners, HP and Reebok, the release said.

Source: Zee News

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The importance of family ties to Filipinos, manifested in the commonplace sharing of homes and business ventures for instance, is apparently strong in another area as well: travel. Affluent Filipinos are more likely than other Asia Pacific tourists to have family as companions when they go on trips, a survey by credit card firm Visa found.

Sixty-four percent of the 500 Filipino respondents prefer traveling with their families, compared to just 41 percent in Korea and 40 percent in India, Singapore and Taiwan, Visa found. Local experts confirmed this tendency in separate telephone interviews.

The study, “Visa Spending Patterns and Perspectives of High Income Households Survey,” gathered replies from Filipinos in January to February 2009. Aside from the countries already mentioned, the survey was also conducted in Australia, China, Hong Kong, and Japan. The study further found that affluent Filipinos prefer long-stay travels, with the United States (51 percent), Hong Kong (26 percent), Australia (23 percent) and the UK (22 percent) as top destinations. As such, 83 percent of respondents said they tend to take trips only once every six months.

Source: New America Media

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tvComcast Corp. is targeting Spanish speakers and immigrants with about 140 new ethnic TV channels, a major move into that market for the cable giant.

The company says it wants to compete with satellite providers DirecTV and Dish Network for ethnic viewers looking for programming in their native languages or from their home countries.

“We’ve been licensing product like mad,” said David Jensen, Comcast’s vice president for content acquisition. “For a long time, Charlie [Dish Network chief Charles Ergen] owned ethnic TV because of a bandwidth efficiency that cable couldn’t compete with.” That shortage of bandwidth, or space, for new channels is no longer a problem; Comcast is converting its cable system to digital technology from analog.

In the process, Comcast’s channel-carrying capacity is zooming to about 1,116 standard digital channels from 116 analog channels, experts say. The new capacity, Comcast executives say, will be used for faster Internet speeds, high-definition channels, and ethnic programming. Comcast has retained top Hispanic ad agency Grupo Gallegos, of Long Beach, Calif., and is advertising its Hispanic packages on Univision, a leading Spanish-language TV programmer. “When we go after this market, we will beat them on channels. Check. We will beat them with On Demand. Check. And we will beat them with the Triple Play. Check,” said Derek Harrar, senior vice president and general manager of video and entertainment services at Comcast.

Ethnic channels will be packaged in a Triple Play bundle of TV, phone, and Internet services that satellite companies cannot match because they do not offer Internet and phone, Comcast said.

Not so fast, said John de Armas, vice president of international programming for DirecTV.

“We will protect our position with everything we’ve got,” de Armas said in a phone interview. “You have got to have really deep roots here and understand the nuances” of the ethnic-TV market. DirecTV has channels beamed from 18 Latin American countries, he said. It markets its Hispanic channels as DirecTV Mas. Comcast will not easily find exclusive programming, de Armas said, because “we’ve locked down anything of value and anything that is worth watching.” DirecTV has been growing rapidly and is approaching 20 million subscribers, while Comcast has been losing subscribers. (It has about 24 million.)

Chris Kuelling, vice president of international programming at Dish Network, the second-largest satellite company, said it was expanding its ethnic programming. It began in two languages and now offers programming in 28.

Philadelphia-area Comcast customers will not see the new ethnic packages for about six months. That’s because the digital switch is happening at different times in different markets. Locally, the switch will take place through late summer; the ethnic channels will be announced on its completion. Not all cities will be offered the same ethnic channels. Instead, offerings will reflect the local immigrant populations and will be sold as packages – a Russian package, for example, or a South Asian package. Comcast has not disclosed which ethnic channels will be available in this region or what the package composition will be.

In Chicago, which has switched to digital, Comcast offers 60 Hispanic channels and several Polish channels.

Comcast TV adA week ago, Comcast announced San Francisco channels in Spanish, French, Italian, Russian, Japanese, Vietnamese, Korean, Chinese, Filipino, Portuguese, Greek, German, and Hindi.

Comcast’s Jensen said a variety of ethnic programming was available for licensing.

One relatively new channel is Mexicanal. Launched five years ago by Luis Torres-Bohl, it targets Mexican immigrants by rerunning local TV news from 13 Mexican states.

Big Mexican media companies are based in Mexico City, but many Mexican immigrants were raised outside that area, Torres-Bohl said.

He used information on where Mexican workers in the United States sent their money to sign deals with TV stations in those locations.

“If somebody provides you news about your family, you will be checking them all the time,” Torres-Bohl said. “If you like your family.”


Lineup Highlights

Comcast has licensed about 140 ethnic channels. A selection:

Hispanic

TV Dominicana

Mexicanal

CBTV Michoacan

TV Chile

TV Colombia

Video Rola

El Garage

Ecuavisa Internacional

Sur Peru

Non-Hispanic

TV Globo (Portuguese/Brazilian)

Band Internacional (Portuguese/Brazilian)

C1R (Russian)

Star One (Hindi)

Star Vijay (Tamil)

Antenna One (Greek)

Source: Philly.com

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Interesting piece on how Filipino fashion blogger, Bryan Boy, and other fashion bloggers are being invited to front row on fashion shows.

Read full article at NYT/media.

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KFC in the UK is running a halal trial within communities where they anticipate a strong demand for halal products. KFC  launched the trial in April 2009 across an initial 8 stores. From 13th October, an additional 13 stores will be taking part, totalling 21 overall.

Read more at Halal Focus.

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Social Mention is an awesome tool for those of us who needs to monitor our own or our clients’ brand online. Using their tools, we’ve built our own monitoring tool for “Multicultural Marketing”. Bookmark this page to keep up with what’s in the news for this topic.

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Ogilvy Asia Pacific Director Thomas Crampton has an interesting presentation on Slideshare.net describing the different Asian social media networks and Asian youth online behavior.

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BizReport commented on a new study from Cornell Belcher and Brilliant Corners Research stating that only 42% of African-Americans and Hispanics use the Internet on a regular basis. What I’d like to do with this article is first raise some of my questions after looking at the Cornell Belcher presentation and, secondly, highlight some differences we have found in ethnic online access and behavior between US and European minorities.

The Cornell Blecher report found that the highest group to go online regularly was the group “Middle Class Women 50+” with 79% accessing the internet regularly. Below are all groups tendency (in %) to go online.

It’s the first time I’ve seen the group “Women 50+” be on top in internet usage – in this study they’re even higher than “College Graduates”? Perhaps that group sample was a very small one thus giving thesehigh numbers but if so, they should have taken this into account and left them out or included them in another segment.
And I cannot figure out how the average is 42% when none of the subgroups have percentages lower than 49? In my calculation the average should be 61%, not 42%?

Looking at internet usage among minorities from the UK from the 2007 Ofcom report we see a completely different picture – in the UK ethnic minority groups are leading the way in digital usage with Pakistani and Indian youth being the heaviest online users spending 1.4 hours more per week than anyother UK group. In Germany, 2 379 Russians took a poll on “How do you access the Internet?” and 88% answered “Broadband”. On another poll for Russians living in Germany, 4 357 answered the poll questions “How many days can you go without accessing Internet?” and 60% answered 2 days or less.

Same thing in Sweden where the internet penetration is rather high at 89.2% there is no digital divide between minority groups and the general population.

Overall, there might be a delay in when immigrants start their broadband subscription which usually happens when their new life has formed somewhat, but as a whole the ethnic groups are connected and online. Our experience is that the degree of online usage in Europe differs between Northern Europe (where ethnic online usage is as high as the general population) and Souther Europe (where the usage of Internet cafés is higher and shorter internet sessions is the outcome).

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At Ad Sheik, we are big fans of visualizing data and converting to a tool for making business decisions for our clients in multicultural online marketing and ethnic advertising. One of the best online tools for visualizations is Many Eyes, developed by IBM and CUE‘s Visual Communication Lab.

Top 150 Asian TV reporters by City

Top 150 Asian TV reporters by City

We’ve created a topic center for “Ethnic populations” containing maps, charts and more on the subject ethnic and multicultural statistics and trends.

Asian Indians 2005

Asian Indians 2005

Some of the visualizations included are:

The Asian/Pacific American Community in New York

Asian Women Reporting TV News

USA Map of population by Asian and/or NHOPI

Asian Indians in USA- 2005

Number of immigrant languages per country

Browse the collection and feel free to add any datasets or graphs you see relevant.

Source: Ad Sheik topic center Ethnic populations on Many Eyes

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AOL just published a study on online Hispanics and their characteristics and it’s a great resource if your are entering into Hispanic online marketing in the US market but also with conclusions and results valuable for any ethnic target group globally. They are also making an attempt to get away from the ever-present question of segmenting multicultural target groups by their degree of acculturation. Instead they want to broaden the segmentation and include more general demographic and sociographic variable such as household size, age, children etc.

Download the report here.

Source: Mediaweek

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The Arabic language can be tricky to work with when it comes to doing online SEO, marketing content and creatives online and offline, especially if all your computer settings are in Western alphabet and fonts. There are workarounds but we see that many search engine queries are done with Western characters, something that is common for all non-latin alphabets (Farsi, Chinese, Russian etc). As people sit on keyboards that don’t have the right characters they go this route to find the right search result.

It’s always interesting to hear what Google has to say on this topic and recently some of the Google engineers briefly discussed the challenges and improvements that had been done on Arabic searches on Google.

Source: A recent improvement for Arabic searches

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Facebook is celebrating their 6th birthday and at the same time announcing that they now have 400 million users on Facebook. If you haven’t done it already, make sure to position your products and brands on Facebook as we’ve seen before that the ethnic segments are already on Facebook. And as the multicultural audience take up of Facebook started off slower than the general audience as they turned to other social networks specific for their home country, they have more ground to gain. We can then expect that the multicultural user growth on Facebook will be higher than the general in the months to come.

Source: Facebook Blog

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Many of us have been to New York’s Chinatown to shop, maybe eat at McDonald’s Chinatown (!) and stroll around. But did you realize that there are quite some Chinatowns in Europe as well? Spread across many European countries the biggest urban chinese concentrations an be found in the UK, France and Germany.

This Wikipedia article covers them rather nicely.

If you visit, don’t forget to say Happy New Year of the Tiger!

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If you’re lost on where to start when carving out your first multicultural marketing campaign, check this out – it’s a graphic on US income distribution across ethnic groups. Go here for the full graph.

While this is a US-based study I can say that we are seeing similar results in Europe where Hindus (Indians) are positioning themselves high up on the income scale.
Product placement in Bollywood movies, anyone?

Source: Awesome.Good.Is via Muslim Ad Network on Twitter

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About this blog

Ad Sheik is a multicultural advertising network and online marketing agency.
We link advertisers who want to reach multicultural audiences with ethnic web sites that want to monetize their traffic. This is our blog on multicultural online marketing.
 
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